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Report: #1248440

Complaint Review: Guthy/Renker - Santa Monica, California

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  • Reported By: Chris Smith — Lakeside California USA
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  • Guthy/Renker 3340 Ocean Park Blvd. Santa Monica, , California USA

Guthy/Renker CREPE ERASE FALSE ADVERTISING-ILLEGAL/UNAUTHORIZED CREDIT CARD CHARGES Santa Monica, California

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Basically I responded to an add for a one time use of Crepe Erase for $59.95 as advertised on TV. I was then sent a shipment for a charge of $179.00!   I then video taped the same false advertisement recording which came on TV again a few weeks later at the $59.95 price. They continueD to hit my credit card for $60.00 a month for the past 6 months!   I canceled it and declined the charge dealing with my credit card company over and over again! Tonight, I called CREPE ERASE and they acknowledged that the "account had been canceled" and no more shipments will be forthcoming.  BUT, they are refusing to honor my cancelation because it had been "more than 60 days".  I highly recommend that you DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFORMATION.  YOU WILL REGRET IT.

THEY LIE ABOUT THE COSTS. STATED YOU AGREED TO A 'CONTINUOUS' CHARGE BY SIGNING UP, WHICH YOU KNOW YOU DID NOT. THEN CONTINUE TO SEND YOU THE PRODUCT AFTER THE CANCELATION AND EXPECT YOU TO DEAL WITH IT.

Chris

Lakeside, California

This report was posted on Ripoff Report on 08/13/2015 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/guthyrenker/santa-monica-california-92045/guthyrenker-crepe-erase-false-advertising-illegalunauthorized-credit-card-charges-santa-1248440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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