Complaint Review: Harbor Freight Tools - Camarillo California
- Harbor Freight Tools 3491 Mission Oaks Blvd Camarillo, California U.S.A.
- Phone: 843-676-2603
- Web:
- Category: Specialty Stores
Harbor Freight Tools ripoff took my money and never sent me what I ordered or a refund! Camarillo California
*Author of original report: HFT refund after 9 months!
*Consumer Comment: sand blaster
*Consumer Comment: sand blaster
*Consumer Comment: sand blaster
*Consumer Comment: sand blaster
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Let the buyer beware of Harbor Freight Tools!
I ordered a Micro Flush Cutter over 8 months ago from Harbor Freight Tools. 6 weeks later(2 weeks after the item should have arrived) I got a printout in the mail saying it was out of stock and they had decided to put it on back order. So I tried to be patient and just wait.
3 months later I get a card in the mail that the item is still out of stock and I had to return a signed part of this card to tell them I still wanted what I ordered. (it never told me what to do if I want a refund) I filled out the card and mailed it back.
3 1/2 months later I emailed the Customer Service Manager at Harbor Freight Tools (Sue Davis) and I asked if they EVER intend to send me what I paid for. Their response was from a "Cheryl Parker" who proceeded to tell me that the item I order had been canceled some time ago and how it was my fault, cause I didn't send them the card back telling them I still wanted the item.
I swiftly emailed a response to Mrs. Parker that she was a liar, cause I did mail the card back and anyway, if YOU canceled my order so long ago, WHERE'S MY MONEY? I then asked if they just took it upon themselves to consider my money a donation, but I have never gotten a response from anyone there or my money back.
I guess they think I'm the one whos being unreasonable, cause after waiting 8 months I had the nerve to get angry when they blamed me for the whole thing and kept my money.
Taking my funds via the U.S. Postal Service and not sending the item ordered or a refund is FRAUD.
I will be going to the Better Business Bureau and the Post Office to file charges of mail fraud against Harbor Freight Tools this next week.
I encourage everyone who has been cheated by this Dishonorable Company to do your part and file charges against these ripoffs.
I'm also making a sign to put on the back of my truck to warn people about this company.
CScott
Doyle, Tennessee
U.S.A.
This report was posted on Ripoff Report on 10/06/2006 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/harbor-freight-tools/camarillo-california-93011-6010/harbor-freight-tools-ripoff-took-my-money-and-never-sent-me-what-i-ordered-or-a-refund-ca-214573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
HFT refund after 9 months!
AUTHOR: CScott - (U.S.A.)
SUBMITTED: Friday, March 07, 2008
To update: HFT eventually, after I made lots of nasty phone calls & emails gave me back my money. (9 months later)
They seemed genuine in their discomfort to hear that I filed a complaint at Ripoff Report.
This HFT will never see any business from me again.
Thanks for the help you give to the public ripoff report.
Deliverance, TN
CScott

#4 Consumer Comment
sand blaster
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Wednesday, April 04, 2007
How do washington laws not cover these people ?, if every single part is broken on something and no refund is issued. I got a sand blaster from them every pipe and joint leaked, oh yes every single piece, water trap valves the works, got 2 seconds of sanding done . Beware of these snakes. Wont refund or give me credit. Something about it being used. I watched the guy go into the back with the open box I inspected before buying it and he come out with a different box, I checked it before assembling it and it was used already and had stuff inside it. Something about no refund and it being used. huh I think it was swapped when someone returns the junked ones they resell it as new.

#3 Consumer Comment
sand blaster
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Wednesday, April 04, 2007
How do washington laws not cover these people ?, if every single part is broken on something and no refund is issued. I got a sand blaster from them every pipe and joint leaked, oh yes every single piece, water trap valves the works, got 2 seconds of sanding done . Beware of these snakes. Wont refund or give me credit. Something about it being used. I watched the guy go into the back with the open box I inspected before buying it and he come out with a different box, I checked it before assembling it and it was used already and had stuff inside it. Something about no refund and it being used. huh I think it was swapped when someone returns the junked ones they resell it as new.

#2 Consumer Comment
sand blaster
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Wednesday, April 04, 2007
How do washington laws not cover these people ?, if every single part is broken on something and no refund is issued. I got a sand blaster from them every pipe and joint leaked, oh yes every single piece, water trap valves the works, got 2 seconds of sanding done . Beware of these snakes. Wont refund or give me credit. Something about it being used. I watched the guy go into the back with the open box I inspected before buying it and he come out with a different box, I checked it before assembling it and it was used already and had stuff inside it. Something about no refund and it being used. huh I think it was swapped when someone returns the junked ones they resell it as new.

#1 Consumer Comment
sand blaster
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Wednesday, April 04, 2007
How do washington laws not cover these people ?, if every single part is broken on something and no refund is issued. I got a sand blaster from them every pipe and joint leaked, oh yes every single piece, water trap valves the works, got 2 seconds of sanding done . Beware of these snakes. Wont refund or give me credit. Something about it being used. I watched the guy go into the back with the open box I inspected before buying it and he come out with a different box, I checked it before assembling it and it was used already and had stuff inside it. Something about no refund and it being used. huh I think it was swapped when someone returns the junked ones they resell it as new.


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