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Report: #745978

Complaint Review: Health Option One - Syosset New York

  • Submitted:
  • Updated:
  • Reported By: sarah — Carlisle Pennsylvania United States of America
  • Author Not Confirmed What's this?
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  • Health Option One 160 Eileen Way Syosset, New York United States of America

Health Option One Bigest Scam EVER! Syosset, New York

*UPDATE Employee: Client was clearly told and agreed...

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My daughter was looking for health insurance and so these people called her back after she had filled out this survey thing online and said we have found the best health insurance for you!

The agent told us (as she put the guy on speaker) that she would have $20.00 copays for scripts and so she asked the guy if her prescription she gets would be covered and he said "oh yes ma'am".

He gets her credit card number and says it will be $400.00 to start, she said ok gave him the card number and they charged $400.00 to her account.

She goes to the doctor today and they said this isn't insurance but a discount health plan. We were stunned to say the least! She never used the so-called insurance and now she is out $400.00, had to get to the bank immediately to close that account so as to not be charged anymore!

When I called customer service to let them know there are agents out there lying and stating they are health insurance, they just said "we are very sorry and that agent will be fired" but of course we won't get the money back!

This report was posted on Ripoff Report on 06/27/2011 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/health-option-one/syosset-new-york-11791/health-option-one-bigest-scam-ever-syosset-new-york-745978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Client was clearly told and agreed...

AUTHOR: stu - (United States of America)

POSTED: Wednesday, June 29, 2011

...that Health Option one was not major medical insurance but rather a limited medical indemnity plan. All clients go through a recorded verification process where they are informed of the type of plan and asked if they agree and understand. If they do not the verification is stopped and the client is not charged. In addition there are thousands of medications that fall into the $20 tier on the RX plan. It is not clear exactly how this client believes they were deceived. These plans work very well for those who understand their benefits and limitations as clearly stated in the plan materials and on the website. There are indeed real insurance benefits from top-rated carriers included in this plan as well as medical repricing within the large national provider networks. The client has not stated the actual problem(s) encountered here.

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