Complaint Review: Hertz - Denver Colorado
- Hertz Denver, Colorado USA
- Phone:
- Web: www,hertz.com
- Category: Local Transportation
Hertz Hertz Rent a Car RIP OFF on frequent flyer points Denver Colorado
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After returning my Hertz rental car, Hertz added on additional fees without informing me, and without my permission in order to apply frequent flyer point. They did this without warning or disclosure of such a fee. When I called the Hertz office in Denver, CO, I was told by the manager that "in order for me to explain this to you, or to look into it any further, I need your credit card information again, so that I can charge your credit card for the use of my time to resolve this matter!"
I then contact the Hertz toll free national phone number and was told that someone would get back to me. It has been two (2) weeks, and still no one has gotten back to me.
This report was posted on Ripoff Report on 11/27/2013 05:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz/denver-colorado/hertz-hertz-rent-a-carnbsp-rip-off-on-frequent-flyer-points-denver-colorado-1102532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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