Hertz Company scams customers Livonia Michigan

Contacted company in reguards to an employee who lied in order to get us off her back.  Made a reservation when we showed up the car was not available.  The woman gave us another car and charged us over $100 more without notifying us.  She claimed the gas tank was full, but it was not.  She claimed the car was "a great car" but we were in fear for our safety because it was such a crappy car.  Contacted the company 3 times (the first time was the day the car was picked up) and there was no reply until a BBB report was filed weeks later.  They responded saying there was nothing they could or would do to resolve the issue.  DO NOT GO WITH HERTZ THEY ARE SCAM ARTISTS WHO CARE MORE ABOUT MONEY THAN CUSTOMERS.