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Report: #147320

Complaint Review: Homecomings Financial - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Bloomingdale Michigan
  • Author Confirmed What's this?
  • Why?
  • Homecomings Financial homecomings.com Dallas, Texas U.S.A.

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Homecomings bought my mortgage and within 30 days they raised my mortgage almost $200.00. When questioning this, they stated escrow was wrong. I was told my taxes had increased, I called the tax office nobody knew of this increase.

This is the second time this company has done this to me. They did it once before on another mortgage. With same excuse why payment had increased. With the increase of payments I contacted them to find out a way to get them lowered because now they are taking almost 80% of my earnings. I was told. My intake is less then outtake we can not help you. I had fallen behind on my payments because of this. Now I'm giving them all I make just to catch them up. They say call if you need help we'll work with you...What a laugh, they do nothing of the sort.

TLC
Bloomingdale, Michigan
U.S.A.

This report was posted on Ripoff Report on 06/23/2005 08:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/homecomings-financial/dallas-texas-75265-0515/homecomings-financial-ripoff-raised-my-payment-almost-20000-dallas-texas-147320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
1Employee/Owner

#5 Consumer Comment

This company is a bunch of bull****

AUTHOR: Edmund - (U.S.A.)

POSTED: Tuesday, August 02, 2005

Homecomings is a fraudulant company and we have a law-suit against them. I have 40 letters to prove what they have done to us.

All I can say is contact a Class Action Lawsuit Lawyer and your Attorney General as they will halp you out alot.

So far it is helping us "BIG TIME"

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#4 UPDATE Employee

Customer Service - eager to quickly address the issues you raised on this Web site

AUTHOR: Rosemary - (U.S.A.)

POSTED: Monday, June 27, 2005

Homecomings Financial appreciates the time you have taken to express concern over the level of service you received. Because we are committed to customer satisfaction, we are eager to quickly address the issues you raised on this Web site. We encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence. Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.

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#3 Consumer Suggestion

I was just making an observation

AUTHOR: Julie - (U.S.A.)

POSTED: Friday, June 24, 2005

It seems like everything I type comes out wrong. I didn't mean to come off as hateful at all, I was simply saying that 80% of your income is excessive. Your original payment is 61% of your income. Either way, that is WAY too much.

But I would recommend you do your RESPA complaint and do it fast. Just keep in mind, everything you do over the phone is relatively fruitless. If you do it in writing however, not only are they REQUIRED to respond, but you are creating a written record that will stand up in court if it ever comes to that. Hopefully it won't.

I wish you good luck!

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#2 REBUTTAL Individual responds

Reguarding Rebuttal Homecomings has taken it out of my range

AUTHOR: Theresa - (U.S.A.)

POSTED: Friday, June 24, 2005

Yes you are correct about buying out of my range. It was in my range when I bought it. Homecomings has taken it out of my range. This is my home I purchased it from my ex after our divorce. I am very determined to save my house I won't lose. If it means living on mac and cheese and pbj or a few months so I can lower the payment by adding to escrow then so be it..When a pymt jumps from $650.00 to $870.00 with less then 30 days notice it hurts.

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#1 Consumer Suggestion

Send them a RESPA letter.

AUTHOR: Julie - (U.S.A.)

POSTED: Thursday, June 23, 2005

They are required to put your payment back to what it was before your dispute until the dispute is resolved. They also have to provide proof of how they determined your payment and why it increased. They always say taxes, but it could be taxes, insurance, or pmi. Just type in RESPA and do a search and you should find instructions on how to do your RESPA letter.

However, your taxes/insurance really did go up and/or your prior mortgage company had you escrowed too low, be prepared, those expenses are all yours and they are well within their rights to pass those on to you. If they are right, you can always ask them to spread your shortage over a longer period of time. Usually they spread it over one year, ask them to spread it over 2, or 3.

If raising your payment only $200 made your house payment 80% of your income, you bought something WAY too high out of your price range. Get a second job or sell! You are setting yourself up to fail.

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