Homecomings Financial Shady Dealings Dallas Texas

I fell behind on my July mortgage payment. I contaced Homecomings both by email and via telephone to let them know when I would make my payment. I even set up a check by phone to ensure they received their payment. Next thing I know, I receive a notice of default in the mail. Immediately I called Homecomings. The rep told me that since I had made the payment since the letter was sent out, my account was considered current.

He stated that these letters go out automatically once you are 30 days late. I asked him again and again are you sure I am okay. He stated yes maam, sorry for the inconvenience. A few days later, I receive a statement from Homecomings, showing the promised payment had cleared, but still stating that I needed to contact them because I was in default. I contacted Homecomings each day that week and was told each time that my loan was fine. Now, I am logging onto their website to make another payment, and it won't let me. It says there is a problem with my account. Once again, I email and will call on Monday morning.

I am refinancing this loan with a hopeful closing of Tuesday. After the 3 day recision period, they will receive their payoff on Friday, August 27, 2004. No payment will be considered late at the point. I am just fearful they will not accept the payoff or that the refinancing will fall through at the last minute due to their underhanded tactics.

I went through a nasty divorce 3 years ago. My ex filed bankruptcy, while I chose not to. I felt I had an obligation to pay my debts and have been trying to pay the mortgage and his/my $35000 in credit card debt. He had not paid child support in months. Yet, he seems to have money and all the nice things in life. Yet, Homecomings is trying to screw me for trying to do the right thing and pay my obligations. Please, if anyone has any insight in who to contact at Homecomings to straighten this out, I would really appreciate it. Thanks.

Marian
Spotsylvania, Virginia
U.S.A.