Complaint Review: HP - Palo Alto California
- HP 3000 Hanover Street Palo Alto, California United States of America
- Phone: (650) 857-1501
- Web: www.hp.com
- Category: Computer Service & Repair
HP Hewlett-Packard Company HP TX1410 chip defect Palo Alto, California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchase 3 HP TX1410us touch pc's. All the pc now do not work for the exact same reason. I turn the power on and all the lights light-up and the screen is black. nothing else. I have spoken to several tech's at HP and other service centers. HP recommends the motherboard to be replace at a fee of over $400 each. HP states that it is a known problem that a chip over heats and inseats (melts) itself from the motherboard. One tech stated the the laptops life is 3 years. If I knew 3 years, I would have never purchase the laptops ($1200 each).
There are thousands of people that purchase this laptop and are dealing with the same exact problem. HP needs to fix this manufactuar problem. HP needs to replace or repair my laptops. One of my laptops was repairs because it broke within the warrant time. But is broken with the same issues 6 months later. The other two laptops broke several months after the warrant time (1 year) expired.
This report was posted on Ripoff Report on 12/14/2010 03:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hp/palo-alto-california-94304/hp-hewlett-packard-company-hp-tx1410-chip-defect-palo-alto-california-671480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.