Complaint Review: HSBC Auto Finance - San Diego California
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- Author Confirmed
- HSBC Auto Finance 5855 Copley Dr San Diego, California U.S.A.
- Phone:
- Web:
- Category: Loans
HSBC Auto Finance is holding my vehicle's title HOSTAGE!?! San Diego California
*Consumer Suggestion: They strike yet again!
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My auto loan was paid off over two months and I still have received the title. Initially, they claimed the title had been mailed via USPS first class. When I got tired of waiting and requested a Lien Release, HSBC changed the story and claimed the title had been sent to my state electronically. I've requested a lien release numerous times only to receive a response stating "the title was sent 31 days ago". Funny thing, they use "31 days ago" even though their responses are weeks apart.
I've since filed complaints with HSBC Office of the President, Office of the Comptroller of the Currency and the Better Business Bureau. At this point a lien release would suffice...
Mark
tomball, Texas
U.S.A.
This report was posted on Ripoff Report on 04/15/2008 08:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hsbc-auto-finance/san-diego-california-92111/hsbc-auto-finance-is-holding-my-vehicles-title-hostage-san-diego-california-326398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
They strike yet again!
AUTHOR: Cat - (U.S.A.)
SUBMITTED: Tuesday, April 15, 2008
I would say you are lucky you have only been at it two months, but I know that does not help you out. Call them so many times a day they know your name cause only WHEN they get sick of hearing you will they get their butt in GEAR and do something!!!!!
As you have discovered they are bottom feeders to be perfectly honest. However, that being said it did take me about 3 weeks when we paid off our 2006 Equinox, so that is why I said two months isn't too bad for these guys.
I used to live in Tomball, actually we lived there when my college senior was born! So although this may not help you much you struck my eye. lol
These guys are horrible to deal with and you have to stay on them. That is the only way you will get your title anytime soon.
Good luck!
Cat
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