Report: #254129

Complaint Review: HSBC Auto Finance - San Diego California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, June 13, 2007
Updated: Wed, June 13, 2007
Reported By: — Flat Rock Michigan

Author Confirmed

Why?

HSBC Auto Finance P O Box 17904 San Diego, California U.S.A.

Phone: 800-4181888
Web:
Category: Car Financing

HSBC Auto Finance LOAN PAID OFF IN NOVEMBER! ripoff San Diego California

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BEWARE OF THIS COMPANY! I paid my truck loan off in November 2006 and received the Paid Agreement & letter. However, I did not receive the Title/Lien Release. This form was supposedly mailed to the dealer who got the pay off for me. NOTE: The dealer did NOT pay the truck off & I did NOT use the truck as a trade in!

Now I have sold the truck & they are giving me the complete runaround how they have to mail the Lien Release to the dealer. EVEN THOUGH THE DEALER HAD NOT INTEREST IN THE TRUCK-NO TRADE! I have called several times & am given a different answer everytime & the dealer has called to let them know they have no interest in the truck but HSBC still states they have to send it to the dealer!

Finally, after 3 days of phone calls, the dealer convinced them & was told the form would be FAXED to them. This was Monday 6-11-07 & as of today 6-13-07, there has not been a fax sent!

Randolph
Flat Rock, Michigan
U.S.A.

This report was posted on Ripoff Report on 06/13/2007 06:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hsbc-auto-finance/san-diego-california-92177/hsbc-auto-finance-loan-paid-off-in-november-ripoff-san-diego-california-254129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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