Idearc Media AKA Verizon Automatic Renewal Harassment DFW Airport Texas

Idearc did not follow the contract regarding automatic renewal. My contract specifically states that advertiser is responsible to call me to see if I want to change or renew advertising. Then, it states that if they cannot reach me by phone, that they will send a letter with a deadline date in it. It states that if I do not contact them by the date in the letter my advertising will be automatically renewed.

I never received a call or a letter with a deadline date. They admit that they did not call or send a letter. The only thing I ever got from idearc was a bill.

I refused to pay the bill. They sent me to collections, they put the unpaid bill on my credit report.

I contacted the ftc and they have opened a file. The ftc will take your complaint even if you are a business complaining against another business. If they get enough complaints about the business, they will open an investigation.

Please, everybody, call this number and take 10 minutes out of your time to call out this deceptive company.

FTC COMPLAINT NUMBER 1-877-382-4357

FTC MAILING ADDRESS:

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

FTC WEB ADDRESS: http://www.ftc.gov/ftc/contact.shtm

My case is not a big deal, I don't even care that they're putting it on my credit because it can be explained and it is a small amount. But, thousands of small amounts add up and this company should not be allowed to get away with ripping people off. I see from reading here that they have many ripoff tactics and it's not just a few people complaining.

If we all get together and file a complaint with the FTC, someone will take notice and something will be done. Just because they're a humongous company doesn't mean the little guy can't fight and win against dirt.

Donnae
Diamond Bar, California
U.S.A.