Complaint Review: Infinity Incentive Group - Internet
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- Author Not Confirmed
- Infinity Incentive Group PO Box 3479 Internet United States of America
- Phone: 866-653-2139
- Web: www.infinityincentives.com
- Category: Cruise Ships
Infinity Incentive Group Scam Artists - Liars, Internet
*REBUTTAL Owner of company: Response from company
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We sat through a high pressure presentation to buy a $10,000 dollar trip package - after informing the sales people we will not be buying it they became very angry and brusque with us - I admit we fell for the free cruise scam - we love cruises and the thought of a free cruise over rode our skeptism - We were promised a "free" 7 day cruise with airfare - as the fees kept piling up I finally said no more - all of the documentation has time limits on it - well I responded almost immediately that I wanted a refund - of course their time limits for refunds is considerably longer than what was given to us to respond.
My call today I was informed that refunds take 6-8 weeks to process - I will be counting down the days for this to occur. Please do not give these scammers your time or your money.
This report was posted on Ripoff Report on 10/05/2012 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/infinity-incentive-group/internet/infinity-incentive-group-scam-artists-liars-internet-951226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Response from company
AUTHOR: Tami - (United States of America)
SUBMITTED: Tuesday, October 16, 2012
We are sorry to hear that we could not assist you with your travel request. Our intentions are only to provide the best customer experience possible and fulfill our customer's travel needs. We do not represent our offers as being free, and you should rely only on the Terms and Conditions of our certificates, and not those of anyone outside of our organization. We are not affiliated in any way with the companies that give out our certificates. We provide them promotional offers that they use as incentives for their customers.
We would be happy to look into your refund request and get back to you if you could provide us with your customer number.
Thank you
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