Report: #1441076

Complaint Review: Instantly vivid - Greensboro North Carolina

  • Submitted:
  • Updated:
  • Reported By: April — Ketchikan AK United States
  • Instantly vivid Greensboro, North Carolina United States

Instantly vivid SCAM!!! Greensboro North Carolina

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After you enter your credit card for the 14 day trial, no where does it tell you that if you don't call you'll be charged $89.87 for that so called free trial. Then they continue to send you jars of repair cream monthly charging you $89.87 each time. The only thing in the box with the cream is a packing slip not an invoice telling you that you were just charged so many probably like myself think score they accidentally sent me another one.

It wasn't until I received the 3rd jar did I question it. So I call the number on the PACKING SLIP I asked them If I was continuing to be charged for these of course the answer was yes, then I said well I want to return the last two as I hadn't even opened them. I was told they don't do returns and don't have a return policy, Total BS!!!

You can then cancel any further shipments and your account which I did, however this feels like such a scam that I also cancelled my card as well just to be sure. I asked for the phone number for the parent company so I could call to complaine as they were just a call center that handles the shipments and billing, I was told that they didn't have that information, again total scammer BS!! 

This report was posted on Ripoff Report on 05/01/2018 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/instantly-vivid/greensboro-north-carolina/instantly-vivid-scam-greensboro-north-carolina-1441076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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