Complaint Review: J & J Towing - Margate Florida
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- Author Confirmed
- J & J Towing 5613 NW 8th St. Margate, Florida U.S.A.
- Phone: 954-972-0855
- Web:
- Category: Auto Towing
J & J Towing ripoff towing company neglects to send 7 day letter and blames me for high storage costs 1 month later Margate Florida
*Consumer Suggestion: What about your insurance?
*Consumer Comment: Hard to follow for me too..
*Consumer Comment: Hard to follow for me too..
*Consumer Comment: Hard to follow for me too..
*Consumer Comment: Hard to follow for me too..
*Consumer Comment: Insurance?
*Consumer Comment: Your story is hard to follow.
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My car was involved in an accident that was not the driver's fault. The car was totaled and FHP had the car towed. The car was originally towed to Cisco and then 1-2 days later transferred to this company without anyone's knowledge. 3 and 1/2 weeks later I received a certified letter that storage costs were over $1000 and that they would be selling the car in 2 weeks if the fees were not paid. Since the accident was not our fault we were still waiting on info from insurance companies to have the car assessed for damage and fees paid by the responsible party. Unfortunately the insurance info given to the police was not correct...causing us to have to find a lawyer, and to have our own insurance company research into who is the insured of the car at fault. Meanwhile I attempt to have my license plate returned and the towing company says the fees have to be paid first. Rip-Off 1: the towing compay has got to know that they cannot keep any personal property in the car anyway, and also cannot hold onto the license plate as it is state property, not even personal. I shouldn't have to ask for it...it should have been sent to me with my original 7 day letter of storage...But..oh wait...RIP Off 2: I never received that original letter. Yes...the towing company did not even inform me that they had my car for 3 and 1/2 weeks. SO when I call to ask for my plate, I get to speak to this woman with a very nasty attitude and she attempts to segue into Rip Off 3: that FL police was supposed to contact me about the whereabouts of my vehicle and she has a statement signed by the police that they contacted me.
Well after she threatens me with the lien they are going to put on my record to keep me from registering my cars for 5 years (after of course selling the car to also recoup their losses in fees)...as per FL law....but evidently skipped the part in the law where a certified registered receipt letter is to be sent by the company within the first 7 days of storing the vehicle and good faith attempts at contacting me (I was not that hard to find 3 1/2 weeks and $1000 later though). Hmmm...that police statement means nothing because they do not have a signed receipt of ever notifying me in the first week. So according to the very own FL law I owe towing fees and the first 7 days storage to remove any lien placed....do the math $400 vs $1500 at this point. You would think they would actually want to try to recoup from the insurance company and get the full amount. But even better is the utter professionalism that this employee showed when she then proceeded to make nasty assumptions about why it has taken a month to get lawyer and insurance (anyone else able to have that resolved in a day?) and tell me my car would be sold whether the insurance company needed it or not and then very rudely hung up on me.
So not only are they rip offs but they are very rude and ignorant and any person in FL should make every attempt to pre-research a trustworthy storage facility they could trust their car with in case they are ever in an accident...
It's not that I wouldn't have expected a bill for towing costs and estimate of storage in the first few days, or that I am averse to paying it, although at this point it is part of an insurance claim so it is not in my best interest to pay anyone anyway. But do not blame me for costs incurred when you did not notify me in a timely manner that you even had me car or even as is required by your own state law, then try to hold onto personal property as coercion to pay a bill, which is not required by law and could be deemed illegal, and then use threats and rudeness.
Dear J&J, I suggest you properly follow the law in the future!
S
Fayetteville, North Carolina
U.S.A.
This report was posted on Ripoff Report on 05/03/2007 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/j-j-towing/margate-florida-33063/j-j-towing-ripoff-towing-company-neglects-to-send-7-day-letter-and-blames-me-for-high-st-246774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#7 Consumer Suggestion
What about your insurance?
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Tuesday, May 15, 2007
Your insurance company should be taking care of all of this. Always opt for collision insurance instead of just liability because it really helps you in cases where it is the other guy's fault. By now, any good insurance would've repaired your car or totaled it out, and then they would charge it back to the other guy. They can't increase your premium if it wasn't your fault.
Florida has really wacky insurance laws and a lot of people driving with no insurance. Insure yourself to the hilt before driving into Florida.
#6 Consumer Comment
Hard to follow for me too..
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Monday, May 14, 2007
WHO was driving the car? You are in NC, and the car is registered in Florida? What address is it registered to? The NC address??
Why isnt your insurance company handling this?
"any person in FL should make every attempt to pre-research a trustworthy storage facility they could trust their car with in case they are ever in an accident..."
This statement makes NO sense at all. IF you are involved in an accident that requires towing, the police may call one of many wrecker companies in the area on a "rotational" basis. There usually is NOT a choice.
And WHY would you need the tags off of a wrecked car anyway?
#5 Consumer Comment
Hard to follow for me too..
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Monday, May 14, 2007
WHO was driving the car? You are in NC, and the car is registered in Florida? What address is it registered to? The NC address??
Why isnt your insurance company handling this?
"any person in FL should make every attempt to pre-research a trustworthy storage facility they could trust their car with in case they are ever in an accident..."
This statement makes NO sense at all. IF you are involved in an accident that requires towing, the police may call one of many wrecker companies in the area on a "rotational" basis. There usually is NOT a choice.
And WHY would you need the tags off of a wrecked car anyway?
#4 Consumer Comment
Hard to follow for me too..
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Monday, May 14, 2007
WHO was driving the car? You are in NC, and the car is registered in Florida? What address is it registered to? The NC address??
Why isnt your insurance company handling this?
"any person in FL should make every attempt to pre-research a trustworthy storage facility they could trust their car with in case they are ever in an accident..."
This statement makes NO sense at all. IF you are involved in an accident that requires towing, the police may call one of many wrecker companies in the area on a "rotational" basis. There usually is NOT a choice.
And WHY would you need the tags off of a wrecked car anyway?
#3 Consumer Comment
Hard to follow for me too..
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Monday, May 14, 2007
WHO was driving the car? You are in NC, and the car is registered in Florida? What address is it registered to? The NC address??
Why isnt your insurance company handling this?
"any person in FL should make every attempt to pre-research a trustworthy storage facility they could trust their car with in case they are ever in an accident..."
This statement makes NO sense at all. IF you are involved in an accident that requires towing, the police may call one of many wrecker companies in the area on a "rotational" basis. There usually is NOT a choice.
And WHY would you need the tags off of a wrecked car anyway?
#2 Consumer Comment
Insurance?
AUTHOR: Susan - (U.S.A.)
SUBMITTED: Monday, May 14, 2007
I have never heard of an insurance company waiting and letting a customer go like this.
If you really had paid insurance, then you should be complaining about them, not the towing or storage companies.
#1 Consumer Comment
Your story is hard to follow.
AUTHOR: Marc - (U.S.A.)
SUBMITTED: Sunday, May 13, 2007
I don't allow people to remove items from a vehicle either, except for their wallet or something similar. There may be evidence in the car for the police, or you may be stripping the car, and you will not be allowed to take the number plates or anything else.
I'm constantly asked to let the owners take the rims and stereos out of their wrecked hooptie, now why would I give up the only possible chance of getting paid without having to sue? We are responsible for the car until we are paid and the Insurance company decides what they want done with the car. Pay the bill yourself, take the car home, get the towing company out of the picture, and take the money issue up with your insurance company. Believe me, the towing company is not trying to keep your junk car for a minute longer than they have to.
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