justcloud awful, dishonest, non-communicating United Kingdom Internet

I paid for unlimited storage for a year. Managed to upload all of the data that I needed to. Then two months later start receiving letters from justcloud legal department that state:

"Your account has been flagged this means we will no longer be able to have you on our personal user platform

We have to follow our Terms and Conditions, there is nothing we can now do to prevent the actions taking place.

We understand that there might be a small increase in plan cost but you will find a business account suits your backup needs better.

We do have the sole discretion to ask you to move plan type. Additionally we allow any user 30 days to recover all stored data from our first contact.

TERMS AND CONDITIONS: 14. Termination and Fair Use Policy (Sections 14  www.justcloud.com/terms)

To reiterate, there is nothing we can now do to prevent the actions taking place."

I have received several of these, and when I reply, asking exactly how I have exceeded the limits of a normal user, I get another one! No chance of communicating with a person. I believe this company is essentially a scam.

I am currently retriving my data, closing my account, and accepting that I have lost my $$$ subscription.

Avoid this company like the plague.