Complaint Review: JustCloud - Internet
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- Author Not Confirmed
- JustCloud Internet USA
- Phone:
- Web: www.justcloud.com
- Category: On-Line Business
JustCloud.com JustCloud quite possibly has ruined my career Internet
*Author of original report: Worst service and support ever
*Consumer Comment: Operator Error
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Just before being terminated from my job I wisened up and quickly uploaded my entire Mac system files to www.justcloud.com so that I would have everything I needed to get out and get another job ...or so I thought. Once terminated I went to the cloud to retrieve my files. These files took two days to upload and I received a confirmation that all the files transmittd. None of what I needed was there. Some files were but the folders containing my entire works history, portfolio and resume were not. Everything I needed to get a new job was up in smoke and JustCloud was no where and offered little support. I was panicked and scared and they only offered support via email providing responses "within 24 hrs". After 5 days we were nowhere and now I am having to pay $700 for data recovery. I would like to know what my legal rights are here. I think justCloud should pay for the data recovery.
This report was posted on Ripoff Report on 06/05/2014 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/justcloud/internet/justcloudcom-justcloud-quite-possibly-has-ruined-my-career-internet-1152412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Worst service and support ever
AUTHOR: Kendell120 - ()
SUBMITTED: Thursday, June 05, 2014
Whom ever answered this wouldn't have any idea what my issue is because there is no one to speak too. It wasn't "system files" they were files on my sytem or Mac. It was a complete back up of all my files and I received a notice that the back up was completed, only to find that some files were backed up and some weren't. I did not pick and choose files, I did a complete back up of all files on my computer and when this failed you offered zero help or relief. Worst service ever and I will be sure to let anyone that will listen know.
#1 Consumer Comment
Operator Error
AUTHOR: coast - ()
SUBMITTED: Thursday, June 05, 2014
“uploaded my entire Mac system files”
You should have uploaded your personal data but instead you uploaded the system files. That was a crucial error.
“I received a confirmation that all the files transmittd”
That is incorrect. You received a confirmation that all of the selected files were transmitted. You failed to select the correct files.
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