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Report: #1370731

Complaint Review: Justfly.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ripped off by Justfly.com, United Airlines, American Airlines — Naco Alabama USA
  • Author Not Confirmed What's this?
  • Why?
  • Justfly.com Nationwide USA

Justfly.com United Airlines and American Airlines I was sold "trip insurance" when I booked with justfly.com. Now they tell me it was only good for 24 hours after my purchase! I need to cancel. I need the money desperately. It gets worse. Nationwide

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I bought a ticket from Justfly.com, which I was led to believe was refundable when I bought their so-called trip insurance for $24.99.  Now they tell me that this was only good for 24 hours after my purchase.  RIP OFF!  The airlines just keep saying non-refundable.  I am quite impoverished, chronically ill and struggling to pay for medicine.  It's at the pharmacy now with a $103.00 copay I cannot afford.

 

The trip was planned to see my daughter.  I bought the insurance knowing she was sick and in transition.  She has moved.  I need my money back quite desperately.  No one cared!  Many employees refused to give me their employee numbers, but I do have some that I am publishing.

 

United Airlines offered me a complete "credit" which I have to use within a year.  The full credit is for $188.80, but to use it, I must pay 2 penalty fees of $200.00, and another of $50.  That is completely erroneous and not only not a refund, but further penalties!

 

I will be joining some class action suits and likely to start one of my own, if they do not refund everything and I could really use your help, because I need this money so desperately! 

 

Thank you for your attention to this.

 

Debbie

This report was posted on Ripoff Report on 05/01/2017 05:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/justflycom/nationwide/justflycom-united-airlines-and-american-airlines-i-was-sold-trip-insurance-when-i-book-1370731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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