Kohls I recently made a purchase of $293.87 with the intensions of receiving the Kohl's Cash that I am entitled to. However, I've sent several emails to kohls@email.kohls.com and have not had any response whatsoever from any of those emails. I think this is unprofessional and un-businesslike for a such a department store that I think very highly of. Instead, I've received ad after ad, trying to sell me more merchandise. I didn't even receive any automated response that my email will be addressed at your convenience.  Mesa Arizona

I used to work at Kohls until I went back to school and I just wanted to ask if you were completely sure the time you placed your order was a period when Kohls cash was being given out. Kohls alternates between allowing customers to redeem Kohls cash earned and the earning periods. Maybe you misunderstood what you would be receiving? 

This last part is my personal opinion, but at Kohls all through training they stress nothing more than bend over backwards for all the customersvso they leave happy, even when they're clearly wrong. You're not ENTITLED to anything. Kohls cash is something nice they do for customers to say thank you for shopping with them. That's all, have a great day. 

**Kohl's Cash of $250 or more may take longer to arrive. If your Kohl's Cash earned is less than $250 and you do not receive your Kohl's Cash via email, your Kohl's Cash may be blocked by your email provider. Check the blocked email folder in your account. You also may need to add the email address kohls@email.kohls.com to your approved senders/address book. If you still do not see your Kohl's Cash email, please contact Customer Service at (866) 887-8884.

Hope this information proves useful.