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Report: #1126594

Complaint Review: legal zoom - Select State/Province

  • Submitted: Tue, February 25, 2014
  • Updated: Tue, February 25, 2014
  • Reported By: Small business owner — gilbert Arizona
  • legal zoom
    unk
    , Select State/Province
    USA

legal zoom legalzoom Complete waste of money and time Internet

*UPDATE Employee: LegalZoom Response
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So i am in the process of trying to start a new Sole proprietorship and decided to allow Legalzoom to assist in filing. I have had nothing but problems with trying to get the name pushed through and everytime i call and see what is going on, I get round about answers and promisies they never keep. I live in Arizona where you can check withing 2 minutes whether a business name is taken yet it has taken them over a week to even address the issue and i payed them almost 200 dollars for this. I am EXTREMELY unhappy so far and if things do not speed up i will be asking for a refund. 

Bottom line...

Horrible management skills and even worse customer service

This report was posted on Ripoff Report on 02/25/2014 10:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/legal-zoom/select-stateprovince/legal-zoom-legalzoom-complete-waste-of-money-and-time-internet-1126594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

LegalZoom Response

AUTHOR: LegalZoom - ()

SUBMITTED: Thursday, February 27, 2014

We apologize for the experience you've had with LegalZoom regarding your package.  Our goal is to make every customer happy with our products and service; we clearly missed the mark this time.

I want to resolve this for you. I'll be happy to answer any questions you may have about the name availability or any other portion of your order. Please contact me directly at Chyna@lzserve.com. We look forward to hearing from you.

 

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