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Ripoff Report | Legal Zoom Review - Internet - Legal zoom attorneys
Report: #1247077

Complaint Review: Legal Zoom - Internet

  • Submitted:
  • Updated:
  • Reported By: craig — Edinburg Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Legal Zoom Internet USA

Legal Zoom legal zoom, attorneys, legal documents autin texas texas

*UPDATE Employee: LegalZoom Response

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Carlos Villegas, Manager Customer Care Legal Zoom. Responded to a letter from the California Attorney General.  This was in response to a complaint that Legal Zoom had ripped me off for $14.99 per month for 3 months with (no knowldge on my part) and then refused to refund the $14.99. I contacted them and they were very evasive, beligerent and then hung ip on me.  I had the bank stop payment and refund the money and then reported them to Attorney General California.  I was told by consumer fraud department legal zoom was very unreputable, had been sued many times for simular fraud.  I filed a complaint with attorney general after speaking with consumer complaint department.  

The Manager Carlos Villegas responded to attorney general question and my compalint with more run around, lies and mis truths.

These are very sleezy people and the business is not reputable.

After my dealing with them for power of attorney, I find their product very expensive, not prepared well and riddled with errors.

Best advice- avoid these people like the plague.

This report was posted on Ripoff Report on 08/07/2015 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/legal-zoom/internet/legal-zoom-legal-zoom-attorneys-legal-documents-autin-texas-texas-1247077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

LegalZoom Response

AUTHOR: LegalZoom - (United States of America)

POSTED: Wednesday, October 14, 2015

We are constantly striving to ensure the satisfaction of each customer, and it seems we fell short of that goal in this situation. We would like to know more about your situation & try to make things right. Please feel free to contact help@legalzoom.com.

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