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Report: #1275615

Complaint Review: Legal Zoom - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Kenneth K. — Calimesa California USA
  • Author Not Confirmed What's this?
  • Why?
  • Legal Zoom Nationwide USA

Legal Zoom Ripped Off - $159 Charge Nationwide

*UPDATE Employee: LegalZoom Response

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I was charged $159 by LegalZoom for an unknown service. I have not been able to verify the charges with them as their customer service could not "verify" me by the current emails and phone numbers that I am using.

Based upon them not helping me as a customer (I was a customer back in 2012), and not doing any business with them since, I was forced to dispute the charge.

Funny thing is that the charge was made to a canceled card that had been previously compromised and replaced with a new number, but the bank allowed the charge to be made to my current account.

I've noticed dozens of people reporting this same $159 for "registered agent" services.... I never finalized my LLC nor did I ask for any additional services by them.

What a scam. They need a class action lawsuit with punitive damages to get them back into a "legal" company.

 

This report was posted on Ripoff Report on 12/21/2015 05:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/legal-zoom/nationwide/legal-zoom-ripped-off-159-charge-nationwide-1275615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

LegalZoom Response

AUTHOR: LegalZoom - (United States of America)

POSTED: Tuesday, February 23, 2016

 

It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. Our registered agent service is offered only as an option to our business customers. The website explains the service is a yearly subscription that begins the moment the company is confirmed as filed with the state. The yearly fee is outlined in our online questionnaire, our pricing page as well as the itemized breakdown of charges provided to every customer prior to any payment request. We are very sorry for any misunderstanding and we are more than happy to help you in resolving this matter. If you wish to discuss this further, please feel free to email [email protected] //

 

It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. Our registered agent service is offered only as an option to our business customers. The website explains the service is a yearly subscription that begins the moment the company is confirmed as filed with the state. The yearly fee is outlined in our online questionnaire, our pricing page as well as the itemized breakdown of charges provided to every customer prior to any payment request. We are very sorry for any misunderstanding and we are more than happy to help you in resolving this matter. If you wish to discuss this further, please feel free to email [email protected] //
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