Report: #1135513

Complaint Review: legalzoom

  • Submitted: Tue, April 01, 2014
  • Updated: Tue, April 01, 2014
  • Reported By: Melinda — Lewisville Texas
  • legalzoom

    Internet
    USA

Legalzoom Membership Fees charged to my account for over a year! Internet

*UPDATE Employee: LegalZoom Complaint

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I went online and ordered a power of attorney to be drawn up before I was to have major surgery in July of 2012. I thought the price was reasonable and the documents looked professional (to my untrained eye).  Initially, I was quite impressed with the service provided.

It's now April 2014 and I discovered that they have been charging me a "membership fee" every month since then.  I simply ordered a POA and received it.  I never requested or wanted to join a membership!

I find this to be unethical and quite honestly I feel like a victim.  I was duped into paying for a service I didn't want or need.

This report was posted on Ripoff Report on 04/01/2014 05:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/legalzoom/internet/legalzoom-membership-fees-charged-to-my-account-for-over-a-year-internet-1135513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

LegalZoom Complaint

AUTHOR: LegalZoom - ()

Hi Melinda,

 

We apologize you were being charged for a service you were unaware of and didn't sign up for. That's our fault and we'd like to resolve the matter for you as quickly as possible. Please contact us at Chyna@lzserve.com for assistance. We look forward to hearing from you.

 

LegalZoom

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