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Report: #431524

Complaint Review: Lillian Vernon - Internet

  • Submitted:
  • Updated:
  • Reported By: Mesa Arizona
  • Author Confirmed What's this?
  • Why?
  • Lillian Vernon http://www.lillianvernon.com/home.jsp Internet U.S.A.

Lillian Vernon Rewards Program scam, internet fraud, deceptive, automatic enrollment, misleading enrollment, unauthorized monthly charges Internet

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I purchased several items from Lillian Vernon, at some point during the checkout process I was signed up for their rewards program without being aware that I was authorizing them to charge $14.95 per month to my credit card. I never got a welcome email or any other correspondence that would have tipped me off to my "membership", the only indication was the charge on my credit card. I was able to get back 3 months worth of charges after calling them through my bank, but I was still stuck with one month's charge.

When dealing with Lillian Vernon, watch the checkout process carefully, and keep a close eye on the credit card bill the 2nd month out (they have the "Free 30 day trial").

Zim_06
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/06/2009 02:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lillian-vernon/internet/lillian-vernon-rewards-program-scam-internet-fraud-deceptive-automatic-enrollment-misl-431524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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