Complaint Review: Live Career - Internet
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- Author Not Confirmed
- Live Career Internet USA
- Phone:
- Web: Livecareer.com
- Category: Internet Fraud
Live Career I signed up for live career to build a resume and was told that it was only $4.95 a month. That was in June and my card has been continuously charged around $35 every month. Internet
*UPDATE Employee: Livecareer Response
Show customers why they should trust your business over your competitors...
I signed up for Live Career to use their resume builder and was told by their website that it was only $4.95. That was in June and when I was looking over my credit card history I realized Live Career has charged me $35 a month even though I haven't logged into the site since June and it is now Ocotber. This is a total scam and I thought I cancelled my account but I am still being charged.
This report was posted on Ripoff Report on 10/20/2015 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/live-career/internet/live-career-i-signed-up-for-live-career-to-build-a-resume-and-was-told-that-it-was-only-1262561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Livecareer Response
AUTHOR: Anna - (USA)
SUBMITTED: Wednesday, October 21, 2015
Hi Emily,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best Regards,
Anna
LiveCareer
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