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Report: #1226138

Complaint Review: Live Career - New York New York

  • Submitted:
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  • Reported By: GC1 — Stone Mountain Georgia USA
  • Author Not Confirmed What's this?
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  • Live Career 52 Vanderbilt Ave New York , New York USA

Live Career Charged me two times in one month for BOGUS resume services New York New York

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Apparently I used a resume builder website to tweak my resume at a charge of $1.95. They state that in the multiple page disclosure, it says that after 30 days you will be charged #39.80 every four weeks for thier services. What a joke. I received my April bank statement and it showed a charge of $39.80 on 4/1/15 and a charge of 4/28/15 on 4/29/15. I immediatley called my bank to place a stop on the any additional money coming out. I called Live Career and spoke to them. They explained that I will be charged $39.80 every four weeks since I did not call to cancel. I told them that it is a scam and I demand a refund. The supervisor Jasmin (employee number 6291) claimed that they can only refund one payment of $39.80.

I demanded to be transferred to a manager. Of course no manager was there. I asked them where they are located and she said Manilla Phillipines. I intend to send a letter to their main office in New York and update this on Facebook, Yelp and Twitter to alert others NOT to fall for this scam. It is bad that a company is taking advantage of people looking for a job or career change. People need resume help and this company takes advantage. It is also interesting that they take out the payments every 4 weeks. I think that thier plan is designed to allow two payments to come out in one month to minimize the chances that you will notice the first draft and stop the service.  This company is very sneaky

Please tell everyone you know NOT to use this company

This report was posted on Ripoff Report on 05/01/2015 04:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/live-career/new-york-new-york/live-career-charged-me-two-times-in-one-month-for-bogus-resume-services-new-york-new-yo-1226138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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