Report: #1247348

Complaint Review: Live career - san francisco California

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Ripoff Report is Xcentric Ventures

Submitted: Sun, August 09, 2015
Updated: Tue, August 11, 2015
Reported By: Sebastian — MIAMI Florida USA

Author Not Confirmed

Why?

Live career 1 Hallidie Plaza, Suite 600 941 san francisco, California USA

Phone: 888 816 0576
Web: www.livecareer.com
Category: Personal Services

Live career Deceptive practices san francisco California

*UPDATE Employee: Livecareer Response

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Livecareer on their home page offers to create and print resumes.They have a fee charge of less than $2.95 which I accepted. However a week later a charge of $35.80 dollars from them appeared on my bank account. A charge that I had no clue would take place. And I was unaware of this taking place until August and this took place in March. Not only that but every month since they had charged another $35.80! In the end I have payed $146.15 for the creation and printing of 1 measly resume paper! This is an outrage! This company takes advantage of young people trying to begin their labor careers by doing this. I am just one of the many victims that has been scammed.

This report was posted on Ripoff Report on 08/09/2015 07:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/live-career/san-francisco-california-94102/live-career-deceptive-practices-san-francisco-california-1247348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Livecareer Response

AUTHOR: Anna - (USA)

SUBMITTED: Tuesday, August 11, 2015

POSTED: Tuesday, August 11, 2015

Hi Sebastian,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

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