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Report: #334691

Complaint Review: Lowes - Bakersfield California

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  • Reported By: Bakersfield California
  • Author Confirmed What's this?
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  • Lowes 6200 COLONY STREET Bakersfield, California U.S.A.

Lowes Rebate Offers are a Fraud Bakersfield California

*Author of original report: Lowes quickly responded and did the right thing

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Our decision to purchase two Whirlpool appliances, a washer and dryer, from Lowes was based on the salesperson's assurance that we would receive a $100 rebate for purchasing two qualifying appliances, $200 for three and $300 for four. She presented a form that listed the models that we purchased, provided the rebate form and printed-out an extra receipt to use with the mail-in rebate. After several weeks, Lowes informed us that they would not honor the rebate because the SKU numbers were incorrect. After several emails and explaining that the rebates were a condition of our purchase, they still blew us off. I have since discovered several other people who had the exact same experience. It appears that Lowes is intentionally using fraudulent sales techniques since the other customers were ripped-off in identical manner at other Lowes stores.

Paul
Bakersfield, California
U.S.A.

This report was posted on Ripoff Report on 05/24/2008 04:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes/bakersfield-california-93307/lowes-rebate-offers-are-a-fraud-bakersfield-california-334691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Lowes quickly responded and did the right thing

AUTHOR: Paul - (U.S.A.)

POSTED: Friday, May 30, 2008

Although Lowes on-line customer service refused to assist, the Lowes corporate office immediately responded to my concern, called me the day I forwarded my complaint to them, apologized for their on-line consumer complaint person and agreed to send me the promised rebate. Assuming that I receive the rebate, I am very happy with Lowes response.

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