Complaint Review: Lowes - Nationwide
- Lowes Nationwide USA
- Phone:
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- Category: Home Improvements
Lowes Treated like a criminal Piscataway NJ Nationwide
*Consumer Comment: Guilty Conscience
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I tried to make a return at lowes without receipt and it was declined and that was bad but what happened next made so angry....if Lowes does not do something I will NEVER purchase any of my supplies from them again. So after my return was declined I started shopping and I had 3 items in the cart....2 DEWALT power tools and a laser leveling tool. I continued shopping and went outside to the garden department and within 2 minutes a guy walks up and asked what I was looking for and I asked him why and who he was and without a word he grabbed the cart and told me it would be at the customer service desk. I was not only shocked the guy is lucky I didn't knock him out. After about 2 minutes I went to the front and the guy was asking the girl at returns for my info. I asked him who he was and he acted like I didn't even talk. I asked again and he turned to walk away so I grabbed a pen and asked his name and he told Sean and I asked his last and he said Sean Sean. This guy was a complete jacka**. I can not believe the way I was treated and the way they made me feel.
This report was posted on Ripoff Report on 05/13/2016 05:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes/nationwide/lowes-treated-like-a-criminal-piscataway-nj-nationwide-1305321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Guilty Conscience
AUTHOR: Robert - (USA)
SUBMITTED: Saturday, May 14, 2016
This may be a shock for you, but it is quite normal for store employees(any store) to come up to someone and ask if they need help. It is really ONLY the customer who has a "guilty conscience" and may not be totally honest that would come back with a reaction like you did. Which even if you are totally honest, would still at a minimum makes you the actual "jacka**".
As for the rest of your report. You first have your refund denied. Well again the only reason that they would decline your refund is if you have had mutiple no-receipt refunds. Which again is a sign of fraud and specifically why stores have started to implement such policies. Now, you don't say what the amount of the refund would have been, but since you immediatly went shopping for several hundred dollars of equipment and supposedly still shopping does make one wonder.
But your display of "bravado" is really funny. So he is really "lucky" that you didn't knock him out for telling you that the cart with several hundred dollars of merchandise would be at the front. Yea...had you even touched him he probably would have decked you and then had you arrested for assult. Because guess what....it is the STORES merchandise until you pay for it and by your own admission he didn't even touch you.
But the real classic is that even after all this, you are not going to shop there anymore until they do something. So exactly what do you want them to do?
Oh and please don't bother writting back with more of your "bravado" or the "I am tougher than you" or the "Well meet me in the street and see how tough you are". Because it is meanlingless, does not matter, and just goes to show that you are trying to put up a huge front and the more you rant the worse you look.


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