Complaint Review: Luxurious Skin -
- Luxurious Skin USA
- Phone: 855-263-6775
- Web:
- Category: Skin Care
Luxurious Skin THIS IS A SCAM!!! Offering only $5.95 shipping charge for their cream then you are automatically sent more products and charged $99.00 for the cream that was supposed to be for $5.95. I have learned by lesson - never again will I order from
*Consumer Comment: Same bad experience with Luxurious Skin!
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On 2/24/17 I placed an order for Luxurious Skin Cream that was advertised for only $5.99 shipped fee. No additional charges or membership fees were noted. On 3/11/17 I received an e-mail stating another item was added to my accountand charges to my credit card would appear.
I immediately called the 1-855-263-6775 to make clear that I did not order any other items and was only paying for the $5.99 initial charge that was advertised. I was told that I could cancel the order to be shipped and they would just take my $99.00 that was due for the first shipment. I could not believe what I was hearing!!! I told the salesperson she would have to take the $99.00 off of my account and the only reason I placed the order in the first place was because of the price.
I was told that it was not possible, I then asked for a Supervisor and was told that is the policy. I explained that I had been unemployed and I could not afford to pay $99.00 and that I felt it very wrong to mislead consumers with false information. I then just ended the call I was so upset!
This report was posted on Ripoff Report on 03/12/2017 02:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luxurious-skin/luxurious-skin-this-is-a-scam-offering-only-595-shipping-charge-for-their-cream-the-1361291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Same bad experience with Luxurious Skin!
AUTHOR: Cindy - (USA)
SUBMITTED: Sunday, May 07, 2017
My experience is idential to the other complaint reports filed. There was no mention of "subscribing" to this almost $100 charge to my account. I understood I would receive a small trial of the product and would be charged shipping only. When I called the company to dispute the $92.99 charge- I was told a refund was not possible. I did tell them to end any further charges to my account- which they say they did. I asked to speak to a Supervisor, who was not available, but would call me back in 24 hours. Still waiting for the call... This is a complete bait and switch tactic. Hoping there is help to get our money back...


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