Complaint Review: Magellan - Internet
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- Author Not Confirmed
- Magellan 107 Woodlawn Road West,, N1H 1B4 Internet United States of America
- Phone: 800 707 9971
- Web: http://www.magellangps.com/
- Category: Electronic Manufacturers
Magellan New, non-working GPS. Returned for service/repair 3 times, received it back without repair same non-working condition, sent many letters to various Megellan address and contact names. No answers to Internet
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New Magellan Roadmate 1700 GPS. Defective as coming out of the box. Returned to Magellan three times for repair. It was returned in the same condition as sent to them. No repair done, same unit returned. It will not give directions correctly. Compared to two other GPS brand we have. It also will not work on battery - it goes dead in seven minutes after overnight charge.
We have tried to comunicate with Magellan via phone, several letters including one to CEO, no response.
Currently I have an expensive GPS that does not work.
I since looked up a report on Magellan and find the company has changed ownership and several CEO in the last few years.
My advise is, do not but magellan. They will leave you stuck with your purchase with no real support, just talk!
This report was posted on Ripoff Report on 09/15/2011 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magellan/internet/magellan-new-non-working-gps-returned-for-servicerepair-3-times-received-it-back-wit-777070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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