Magic Jack No warranty on new Magic Jack, must pay $149 for support Florida

On June 15th 2015, I bought a Magic Jack GO with a one year contract. I bought a splitter, as a chat person told me I needed for hooking up the GO MJ. Of course, she didn't know what she wes talking about. I called again to get help hooking it up and was told I needed to pay $149 more to get technical support, according to supervisor Andy. Beware: the five years for $149 is not the same thing as five years of prepaid service. I asked where on the website they explained their product did not come with any technical support and was told there was no mention of zero technical support with the new product. However, there is NO TECHNICAL SUPPORT WITHOUT PAYING ANOTHER $149 FOR HELP TO GET IT GOING.