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Report: #1216711

Complaint Review: Magic Jack - West Palm Beach California

  • Submitted:
  • Updated:
  • Reported By: Rafael — La Habra California USA
  • Author Not Confirmed What's this?
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  • Magic Jack po box 6785 West Palm Beach, California USA

Magic Jack Unauthorized Charge on Unauthorized Credit Card $400.00 West Palm Beach California

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I was notified by my credit card company of possbile fraudulent activity. It was a $400. charge from magic jack. My husband and I were notified by magic jack that we needed to renew or our service would end (almost a year ago). We did not renew our service and switched to another phone provider. We even changed our phone number. Now, almost a year later, we are charged $400 to a credit card that we have not used in years and had never authorized magic jack to charge. 

When setting up magic jack, we authorized them to charge our American Express card. We never renewed with majic jack and have not been customers for almost a year. Now our Bank of America credit card that we don't even have, use, and never authorized magic jack to use is charged $400!!!

This report was posted on Ripoff Report on 03/18/2015 06:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/west-palm-beach-california-33505/magic-jack-unauthorized-charge-on-unauthorized-credit-card-40000-west-palm-beach-califo-1216711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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