Complaint Review: Magic Jack
Magic Jack FALSE advertising breech of contract bait/switch Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
When I purchase my Majik Jack device a few years ago sales pitch was free call anywhere, anytime for $20 a year, for life.
Today, I discovered thier defination of LIFETIME:
==== Unedited CHAT session, 03/24/2015 - 9:20 EST ===
Please wait for a site operator to respond.
You are now chatting with 'Russel'
Your Issue ID for this chat is LTK111530181323070X
Russel: Hello, how may I help you?
Donald Hrascs: My Legacy MJ hardware is trying to install drivers/software for the current produc.
Russel: May I know where your magicjack is plugged at the moment?
Donald Hrascs: Directly into a USB port. Not through a hub
Russel: please click on the link above, download and install upgr980.exe on your computer
Donald Hrascs: This for the legacy devices?
Russel: That is your magicjack driver
Donald Hrascs: It is installing.....
Russel: please let it finish
Donald Hrascs: I do not remember my password!
Russel: Please inform me once the magicjack dial pad appears
Donald Hrascs: I clicked the remindme button for my password, no mail yet
Russel: please check again after 2 minutes
Donald Hrascs: Hey, it says $35 to renew....When I purchased it the deal was $200 for life. I am not dea yet
Donald Hrascs: $20
Russel: There is no $35 for life deal
Russel: Originally the renewal was $19.95 but that was a few years ago
Donald Hrascs: I don't care. My DEAL was $20 for LIFE as advertised.
Donald Hrascs: And it was not suppose to change, part of the sales pitch
Russel: If you wish to reactivate your subscription you can
Russel: but it will have to be the $35 renewal
Donald Hrascs: I gues I will need to sue you. Clas Action, I will file as a poor person so I do not have to pay the court fees
Russel: Renewal plans are subject to change depending on the market trends and by no means it is permanent
Donald Hrascs: BS, that was not my deal
Russel: It's your choice
Russel: Have a pleasant evening
Donald Hrascs: I will start by making several post in PUBLIC DOMAIN
Russel: It's up to you
Donald Hrascs: You have an attitude. In any event I finally got my password.
Russel: Have a pleasant evening
Donald Hrascs: Thank you for your help. And your attitude is not okay.
Since we haven't heard from you, we must release this chat. Please click here should you need further assistance: www.magicJack.com/techchat
This report was posted on Ripoff Report on 03/24/2015 06:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/internet/magic-jack-false-advertising-breech-of-contract-baitswitch-internet-1217953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: