Magic Jack FALSE advertising breech of contract bait/switch Internet

When I purchase my Majik Jack device a few years ago sales pitch was free call anywhere, anytime for $20 a year, for life.

Today, I discovered thier defination of LIFETIME:

==== Unedited CHAT session, 03/24/2015 - 9:20 EST ===

Please wait for a site operator to respond.

You are now chatting with 'Russel'

Your Issue ID for this chat is LTK111530181323070X

Russel: Hello, how may I help you?

Donald Hrascs: My Legacy MJ hardware is trying to install drivers/software for the current produc.

Russel: okay

Russel: May I know where your magicjack is plugged at the moment?

Donald Hrascs: Directly into a USB port. Not through a hub

Russel: okay

Russel: http://upgrades.magicjack.com/upgrade/upgr980.exe

Russel: please click on the link above, download and install upgr980.exe on your computer

Donald Hrascs: This for the legacy devices?

Russel: That is your magicjack driver

Donald Hrascs: It is installing.....

Russel: please let it finish

Donald Hrascs: I do not remember my password!

Russel: Please inform me once the magicjack dial pad appears

Donald Hrascs: I clicked the remindme button for my password, no mail yet

Russel: okay

Russel: please check again after 2 minutes

Donald Hrascs: Hey, it says $35 to renew....When I purchased it the deal was $200 for life. I am not dea yet

Donald Hrascs: $20

Russel: There is no $35 for life deal

Russel: Originally the renewal was $19.95 but that was a few years ago

Donald Hrascs: I don't care. My DEAL was $20 for LIFE as advertised.

Donald Hrascs: And it was not suppose to change, part of the sales pitch

Russel: If you wish to reactivate your subscription you can

Russel: but it will have to be the $35 renewal

Donald Hrascs: I gues I will need to sue you. Clas Action, I will file as a poor person so I do not have to pay the court fees

Russel: Renewal plans are subject to change depending on the market trends and by no means it is permanent

Donald Hrascs: BS, that was not my deal

Russel: It's your choice

Russel: Have a pleasant evening

Donald Hrascs: I will start by making several post in PUBLIC DOMAIN

Russel: It's up to you

Donald Hrascs: You have an attitude. In any event I finally got my password.

Russel: okay

Russel: Have a pleasant evening

Donald Hrascs: Thank you for your help.  And your attitude is not okay.

Since we haven't heard from you, we must release this chat. Please click here should you need further assistance: www.magicJack.com/techchat

Donald

Charlotte

NC