Report: #1121088

Complaint Review: Magic Jack

  • Submitted: Wed, February 05, 2014
  • Updated: Wed, February 05, 2014
  • Reported By: Sandy — Acworth Georgia
  • Magic Jack

    West Palm Beach, Florida

Magic Jack Holds You Hostage! West Palm Beach Florida

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 Magic Jack is a ripoff! I signed up for the services, paid for 5 years and when I couldn't keep their service because it wouldn't work properly, they will not refund any of the 5 year money paid and are telling me that was a license fee and I have to pay 9.95 yearly to keep the  service. When I tried to get my phone number ported to another carrier, they are now telling me that I have to pay $30 to get the number ported as a transfer fee. None of these charges are told to you upfront and when I questioned them, they said they are in the FAQs. This is bull crap. To further this, they cannot even give you a nunber to call to speak to a live person. Total scam!


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