Complaint Review: Magic Jack
Magic Jack Holds You Hostage! West Palm Beach Florida
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Magic Jack is a ripoff! I signed up for the services, paid for 5 years and when I couldn't keep their service because it wouldn't work properly, they will not refund any of the 5 year money paid and are telling me that was a license fee and I have to pay 9.95 yearly to keep the service. When I tried to get my phone number ported to another carrier, they are now telling me that I have to pay $30 to get the number ported as a transfer fee. None of these charges are told to you upfront and when I questioned them, they said they are in the FAQs. This is bull crap. To further this, they cannot even give you a nunber to call to speak to a live person. Total scam!
This report was posted on Ripoff Report on 02/05/2014 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/west-palm-beach-florida/magic-jack-holds-you-hostage-west-palm-beach-florida-1121088. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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