Medical Alert This company will charge for service you even if you never activate their device! Broomal Pennsylvania

  My mother was having a problem getting a refund for the Medical Alert system that was shipped to her. She opened the box but never activated the service after seeing how much it would cost each month. Her first big mistake was speaking to a representative and giving her credit card number over the phone because they automatically sent her one of these things even though she was not sure about even wanting this service.

 On top of that, once she got the box they made it very difficult to send it back. Not only was there no return address on the box but there was no return shipping label anywhere inside either. It's as if they don't want to make it easy to send these things back.

  Found out later why. The longer you take to send it back the more weeks they charge you for their "service".My mom tried to get a full refund because she never used the thing, and boy, they insisted they were going to charge her for every day the unit was not in THEIR hands even though the device was NEVER activated! Do not deal with these people! Once they get your parent's credit card number they just CHARGE AWAY and have every excuse why you won't get a refund!