Complaint Review: Mirror Essentials -
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Mirror Essentials United States
- Phone: 18004596448
- Web: https://mirroressentials.com/
- Category: Women's clothing and accessories
Mirror Essentials No item sent Internet
*UPDATE Employee ..inside information: Mirror Essentials No item sent Internet
*Consumer Comment: Request the Tracking number they should have if they mailed it.
Show customers why they should trust your business over your competitors...
I orderd 3 items. all i got was an email that states my orderd was received. i emailed support as well as chatted wit someone online. I never received a returned email. the chat person "serena" woul dnever answer my questio. she just keep repeating the same thing over and over again. someone will send me an email in 24-72 hours. I have nothing to track as the order was never shipped. my card was charged , the purchase was made over a week ago. the online policy states that refunds can only be made with 24 hours however, thats impossible because you cant talk to anyone.
I still do not have my items . I want a refund.
This report was posted on Ripoff Report on 02/25/2018 01:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mirror-essentials/mirror-essentials-no-item-sent-internet-1431101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 UPDATE Employee ..inside information
Mirror Essentials No item sent Internet
AUTHOR: Mirror Essentials - (United States)
SUBMITTED: Wednesday, February 28, 2018
Hello, Connie (Dallas, TX)...
We sincerely apologize for any misunderstanding. You are to receive the tracking number for your order within 5-7 business days from date of purchase. Please note that the tracking information will be displayed 8-10 business days after you receive that e-mail. We also always recommend to check the SPAM/JUNK FOLDER if you have not received an order confirmation.
As always, you may contact our Support Team at support@mirroressentials.com or you may go to our site (https://mirroressentials.com) and chat with a live rep to report regarding this matter and to check on the status of your order...
Just be ready to provide the Order #, & complete name and e-mail address used when the order was submitted so they can locate your transaction details right away.
Lastly, shipping usually takes about 2-4 weeks, depending on your location. And this can be affected by holidays, weather conditions and occasional customs delays...
Feel free to contact us again so we can resolve everything at the soonest possible time. Thank you for your cooperation.
#1 Consumer Comment
Request the Tracking number they should have if they mailed it.
AUTHOR: Rowena - (United States)
SUBMITTED: Monday, February 26, 2018
Hi. I had the same kind of issues with this company. They are shoddy. Ask for the tracking number and go to USPS and tell them to give you a printed tracking report. It will show where and if it was sent. That's how I got my refuds after they told my pay services I never returned their items.
Related Reports
06:56 AM
10:14 AM
11:06 AM
12:21 PM
07:55 PM
07:57 AM
10:24 AM
05:44 PM
12:04 PM
06:17 AM
08:53 AM
09:10 AM
05:52 PM
02:35 PM
07:40 PM
08:18 AM
10:19 AM
09:20 AM
10:32 AM
02:32 PM
09:56 AM
07:52 AM
08:55 PM
08:15 AM
03:58 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
