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Report: #192057

Complaint Review: Mobile Solutions - Merrillville Indiana

  • Submitted:
  • Updated:
  • Reported By: portage Indiana
  • Author Confirmed What's this?
  • Why?
  • Mobile Solutions Westfield Mall Merrillville, Indiana U.S.A.

Mobile Solutions ripoff, lost phone cost 250.00 fee Merrillville Indiana

*UPDATE Employee: you broke your contract...

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I was ripped-off by mobile solutions, I purchased a at&t phone package, with two phones free, 59.99mo.+9.99 additional line. I lost a phone, contacted at&t, was told no new phones were available due to at&t being bought-out by cingular. so i called at&t, and cingular they agreed to send me two cingular phones and switch my plan to cingular. I agreed with no extra charges attached to the transaction.

4 monthes later I bounce my checking account 550.00, no clue why, check statement 250.00 charge from mobile-solutions. they gave me no notice so I bounced 550.00 worth of checks including fees. this charge is from early termination of contract; although I still have two cingular phones and still keep the service. The bad part of this is that 250.00 fee is to make up for AT&T or Cingular back-charging mobile-solutions for the phones if contract terminated early.

They were never charged. I think they are good services, dealing with a nasty middleman (mobile-solutions). I think everyone looking at this has had a bad experiance with mobile-solutions and should seek something from the service-provider for dealing with such a nasty and dishonest retailer, whether it be they seek retrobution for customers by threat of pulling service from mobile solutions; or complain to the mall for letting such disreputable,nasty bussinesses in their retail space.

Eric
portage, Indiana
U.S.A.

This report was posted on Ripoff Report on 05/17/2006 09:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mobile-solutions/merrillville-indiana/mobile-solutions-ripoff-lost-phone-cost-25000-fee-merrillville-indiana-192057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

you broke your contract...

AUTHOR: Bradley - (U.S.A.)

POSTED: Sunday, July 20, 2008

TMS charged you 250.00 BECAUSE you broke their contract, when you signed your paper work you signed 2 contracts ONE with ATT and the other with TMS. the one you signed with TMS states that if you cancel your account with ATT in the next 4 months you will be charged 250.00 for canceling you phone. so whether you like it or not, by canceling your ATT contract and going to Cingular you broke your TMS contract and legally they had every right to charge you 250.00.

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