Complaint Review: My Fax - Hollywood California
MyFax.com cloud Faxing service Beware They say they charge by page but they will bill 3 extra pages for each page if fax is sending slowly Hollywood California
What ever happened to let the buyer beware
Myfax.com false advertising total rip off web page states 100 free outgoing and 200 free incoming fax pages as a 30 day free trial. Ad also states no hidden fees no setup fees after 30 days you will be billed $10 a month. After siging up I was immediately chaged $10 to my credit card. I sent 70 pages of my 100 free pages and my account was suspended for a security check. The customer service rep said i was over my free trial amont and i had sent out 300 pages when i clearly sent out 70 pages as recorded by each fax sent a message to my email. each fax was a single page. I found out I was being billed $30 plus the $10 previously billed to my credit card. Customer service said the 300 pages were a result of the amont of minutes it took to send the pages. They charge additional pages for their slow computer systems. This burried deep in the small print but contradicts the web page. In conclusion I suggest you find another cloud based fax system that will not advertise one policy and screws you with small print. I only wasted $40 for faxing that would cost me less than $10 at staples. please beware of these BS artist.
This report was posted on Ripoff Report on 03/03/2017 04:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-fax/hollywood-california-90028/myfaxcom-cloud-faxing-service-beware-they-say-they-charge-by-page-but-they-will-bill-3-1359635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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