Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #66445

Complaint Review: Nationwide Van Lines - Hollywood Florida

  • Submitted:
  • Updated:
  • Reported By: Miami Florida
  • Author Not Confirmed What's this?
  • Why?
  • Nationwide Van Lines 5450 S. State Road 7 Suite # 32 Hollywood, Florida U.S.A.

Nationwide Van Lines ripoff actual billing triple the amount of estimate and 2 items broken, I believe this company is fraudulent and something needs to be done about them. Hollywood Florida

*Consumer Comment: Lord, why is nationwide still in business

*Consumer Comment: I know this company well...

*Consumer Suggestion: Ernesto, you're right on! ...2 drivers have gotten 7 moving violations, two for posession/use of drugs, and one for drunk driving

*Consumer Comment: Name Game... FBI looking for them yet?

*Consumer Comment: Interesting how many moving companies in Hollywood, FL have a variation of the title "Nationwide"... also check Diamond, Esmerald, and NSGH Movers

*Consumer Comment: Nationwide "Employee" is lying

*UPDATE Employee: we had nothing to do with Rachel's move

*Consumer Comment: What I know

*Consumer Comment: sure you'll be willing to post the DOT number

*Consumer Comment: Perhaps a mistake? ...or deliberate deception

*UPDATE Employee: shame on who??? ...do not lecture me about proffesionalism

*Consumer Comment: Orit... Why? ..If it wasn't your company it would have been very easy to post a professional response

*Consumer Comment: Orit lied to me, too... believe nothing she says

*Consumer Comment: your DOT number?

*UPDATE Employee: look at the top of this page for company's info

*Consumer Comment: Post your DOT number, You're blacklisted, with good reason

*Consumer Suggestion: response to Orit, I would have hired a rental truck and driven my belongings myself.

*UPDATE Employee: we are not the company who performed this service

*Consumer Suggestion: new Florida law, they know all about the scammers, and can tell you if your mover's extra charges

*UPDATE Employee: never performed this move

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I filled out a form online in order to get quotes from several different moving companies to move a 1 bedroom apartment located in a high rise building to another 1 bedroom apartment in a high rise building 5 miles away in Miami, FL. Several moving companies contacted me, including Nationwide Van Lines.

I told the individual at Nationwide Van Lines who gave me the quote, nicknamed "Disco Dave", about every furniture item that I had and guessed about 30 boxes. I explicitly told him that I was moving from one high rise building to another and that I had 3 tables (one coffee and two end) with glass tops, as well as other fragile equipment such as TV's, computer, etc. He gave me a quote of $300 to move after I had told him everything, which was lower than the other movers, and said that the only thing that would increase the quote would be if I had extra cubic feet to move in addition to what I told him and any packing materials that I wanted to purchase off the truck.

When the movers arrived at my apartment on the day of the move, they arrived 45 minutes prior to the time they were supposed to and I could not use the freight elevator in my building until the time for which I had scheduled it. The supervisor of the 3 guys took an inventory of all my furniture and boxes and noted that I had a little more boxes than I originally estimated, but not much more. He said, "Well, it definitely won't be double the price."

He then proceeded to tell me that elevator fees were going to be $150 ($75 for each elevator), which I was not notified about during the quote conversation. He also said that he needed to wrap up all of the glass tops to my tables and other fragile materials in their own bubble wrap and boxes to ensure that they would not break and that I would have to pay for all of that. They charged me several hundred dollars for the few pieces of bubble wrap and a few boxes that I did not particularly want to use anyway. There was also a "labor charge" added that I do not know what it related to and other "miscellaneous" charges.

At the end of the move, the supervisor told me that the move was going to cost approximately $900, which is triple the amount I was quoted. On top of it all, they broke the glass top to my coffee table, AFTER charging me a lot of money to wrap it, and a TV (which they also supposedly wrapped).

I called the office after the move to discuss the "hidden charges" and dispute some of them. After all, it should not cost $900 to move a 1 bedroom apartment 5 miles. The man who gave me the quote kept putting me on hold and did not want to talk to me. He kept trying to get me off the phone and eventually said that he MAY reimburse me the $150 for elevator fees but that is it, and only if I send him something in writing.

I believe this company gives very low quotes so that they can get in the door and at the point when they show up and you are ready to move, they give you all of the "hidden charges", at which time it is too late to change movers. I believe this company is fraudulent and something needs to be done about them.

Rachel
Miami, Florida
U.S.A.

This report was posted on Ripoff Report on 09/02/2003 03:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nationwide-van-lines/hollywood-florida-33314/nationwide-van-lines-ripoff-actual-billing-triple-the-amount-of-estimate-and-2-items-broke-66445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
20Consumer
0Employee/Owner

#20 Consumer Comment

Lord, why is nationwide still in business

AUTHOR: Rose-marie - (U.S.A.)

POSTED: Wednesday, July 19, 2006

I am one of the people in 2004 who had a terrible experience with nationwide van lines. I just decided to check on line and noticed that Orit person still works for this company.

I cannot believe these people are still in business. I will be moving to Alexandria, Virginia in the next 45 days. Due to the experience I had with this company and that Orit person, I find myself in a position where I do not trust moving companies.

When they moved me, I lost everything I owned and had to start all over again. Thanks God, what does not kill you makes you stronger. I guess what I am trying to say is that, I think what these people need to look at, is how they treat their customers, what they should also keep in mind it does not matter how little the complaints were, one complaint is too many. I am in healthcare if any of my employees were to speak with a patient, visitor or a family member the way this Orit person spoke to me and the other people on this page, I would have terminated that employee on the spot. Orit I would suggest that everyone who works for this ungrateful, unethical company, takes a lesson in customer service and ethics.

As a company owner or supervisor or a person who maybe sleeping with the boss, girl you have a lot to learn. Nationwide will never succeed if it continues to treat its customers in such unethical, unprofessional manner. A company is only as good as its employees are. The way you behaved with me and the others on this site was uncall for. When I contacted your company (I refer to it as your company, because when a person works for a company that person should take ownership, that probably went over your head, because a person of your caliber would not know the meaming of pride and ownership) Anyway, when I contacted the company regarding my broken, dirty and missing items, I was not looking for $$ I simply wanted someone to replace my items, since I purchased the insurance from you. I did not expect you to use my skin color as a basis for you not to replace my items. I guess I should have expected it from you, after all you were hired to fill a "spot". That's the problem with companies theses days, they hire just anyone off the streets to fill spots, that's one of the reasons we have all these issues in the world, because people like you are trusted to work and represent companies. I have dicided I will trus a few of my friends to help me drive a penske truck, that way I will be sure that my household goods will make it to Virginia in one piece. SEE PEOPLE LIKE YOU MAKE IT HARD FOR OTHER COMPANIES TO BE TRUSTED.

I regret the day I called your company. People like yourself and the owners of nationwide van lines need to all go under a rock and never come out in this world. You guys are what gives this country a bad name. Where the hell do you get off talking to people like that? These people trusted you with their belongins, you deceived them, then you have the audacity to call me a n....., what does that make you an "idiot" Woman keep in mind, that you need your customers, they do not need you, these customers have a choice. If they pick your company, you should be grateful. I bet you did not get that one either. Ok I will stop. Nationwide will never get it!

Rose-marie
Allentown, Pennsylvania
U.S.A.

Respond to this report!
What's this?

#19 Consumer Comment

I know this company well...

AUTHOR: Kenn - (U.S.A.)

POSTED: Wednesday, June 30, 2004

For all of you ripped off by Nationwide Van Lines. First off, on-line, please file a BBB complaint to damage their record. My name is Kenn Darling. Nationwide Van Lines knows me well.

They are serious rip-off artists and lie about most things. You can contact me at [DELETED] for any details about my own disaster with them. Besides the BBB, I can give you information about how to file with the state of Florida DOT and other governing bodies. Tali (or Tali-ban) as I call him because he is a terrorist in the moving industry, is a liar and fraud artist. Tali(ban) even had to change his work email because of me.

You can contact their attorney at moverlaw@aol.com, but he is worthless also and I have complaints with the Florida State Board pending with him. He lies also. Anyway, just email me if I can help you file any complaints or point you in the right direction, I have been down this road before.
Good luck with these moving terrorists.

Kenn Darling [DELETED]
P.S. sorry about any misspelled words, I was typing fast!

Respond to this report!
What's this?

#18 Consumer Suggestion

Ernesto, you're right on! ...2 drivers have gotten 7 moving violations, two for posession/use of drugs, and one for drunk driving

AUTHOR: Sharon - (U.S.A.)

POSTED: Saturday, June 19, 2004

Ernesto, you have hit the nail on the head. She claimed Nationwide Van Lines did not do the move, but later confirmed that the address the original author listed was the address of Nationwide Van Lines. Orit has been asked several times for her company's DOT number and address, but she has not given it. Several authors here, you included, have found that information anyway. They are indeed the same company. If you click on this link to the Florida Corporations Information Search page,

http://www.sunbiz.org/corpweb/inquiry/corinam.html

and input their name, you see that they are at the same address, with the same officers. These scam companies often change names, addresses, and even apply for new licenses under the slight name variations, all in an effort to escape both govenment officials, their aquired bad records, and even their phone bills and office rent. You can see that Nationwide Van Lines was incorporated in June of 2001, and the NVL Brokers company was incorporated in October of 2003.

Look at their SafeStat information, by clicking on the link in the upper-right hand portion of this page:

http://www.safersys.org/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&query_string=976593

Perhaps this might give an indication of why there are 12 complaints in three years. 2 drivers have gotten 7 moving violations in three years, including two for posession/use of drugs, and one for drunk driving, plus several speeding tickets. Plus, their driver inspections show numerous violations for no records, or falsified records, and four violations for not being licensed to drive the trucks that they were in.

All of these statistics are from the last three years. And this is interesting because the company is just shy of being in business for three years. That's quite a record to amass! Add to these government violations the 12 complaints written here, plus many others on other websites, and there's not really a lot Orit can say to recover Nationwide Van Lines reputation.

Respond to this report!
What's this?

#17 Consumer Comment

Name Game... FBI looking for them yet?

AUTHOR: Ernesto - (U.S.A.)

POSTED: Friday, June 18, 2004

As per Wayne from Branson, MO, Nationwide Van Lines, Inc and Nationwide Van Lines Brokers, Inc have the same individual as the registered agent and same address. The former company was incorporated 6/27/01 and has a person by the name of Orit Gmach as General Manager posted on BBB web site. So who does Orit represent? Per her reply to me, she implies representation of Nationwide Van Lines Brokers, Inc (as implied by the fact that the date of incorporation was 12/03 and that therefore could not have been involved in the move) but Orit Gmach also represents Nationwide Van Lines, Inc. Are they the same?

I think we can all draw conclusions. It seems that if there really was misrepresentation, O would state WHAT COMPANY SHE REPRESENTS, SUPPLY THE DOT AND ADDRESS. NATIONWIDE VAN LINES WILL CONTINUE TO BE ON TOP OF A GOOGLE SEARCH WITH THE WORDS SCAM ASSOCIATED WITH IT, AND O HAS NOT SUPPLIED THE BASIC INFO REPEATEDLY ASKED FOR.

I would not be surprised if the same agents for Nationwide dissolve the corporation and start a new one, or if the FBI starts looking for them.

Respond to this report!
What's this?

#16 Consumer Comment

Interesting how many moving companies in Hollywood, FL have a variation of the title "Nationwide"... also check Diamond, Esmerald, and NSGH Movers

AUTHOR: Kim - (U.S.A.)

POSTED: Friday, June 18, 2004

I can't help but find it odd that Nationwide Moving and Storage at 4010 N. 28th Terrace St in Hollywood, FL (**Also known as Diamond Movers, Esmerald Movers, and NSGH, Inc-- all at the same address**), which according to the BBB seems to be out of business, was owned by a woman names Talia, so similar to Tali, the current president of Nationwide Van Lines. There is also another company in Hollywood, FL called "Nationwide Van Lines Express" which declines to give basic information such as the owner's name to the Better Business Bureau.

Maybe it is all a big coincidence, but I would be wary of moving companies with "Nationwide" in the title that are being run out of Hollywood, FL. I would also check up on any company named Diamond, Esmerald, or NSGH Movers, as they seem to be AKA's for Nationwide Moving and Storage.

Respond to this report!
What's this?

#15 Consumer Comment

Nationwide "Employee" is lying

AUTHOR: Wayne - (U.S.A.)

POSTED: Friday, June 18, 2004

Something does not add up here. Now I am more inclined to believe that this company ACTUALLY IS involved, despite the "employee's" denial. Any time a company starts playing "shell games" with company names, I wonder why the name was chosen in the first place. Was it designed to confuse the consumer? Does this company want you to think that they are affiliated with the larger, more prestigious company out of New York? It makes you wonder, huh.

Because of this apparently deliberate deceit, I checked and this company with whom Rachel dealt actually filed for incorporation 06/27/2001, not 2003 as this "employee" has indicated.

Here are the specifics associated with this company.

NATIONWIDE VAN LINES, INC.

Document Number: P01000063890
FEI Number: 651115990
Date Filed: 06/27/2001
State: FL
Status: ACTIVE

Registered Agent
MASKALIK, TALI
5450 S. STATE ROAD 7 #39
HOLLYWOOD FL 33314

Although it is true that Nationwide Van Line BROKERS was incorporated in 2003, look at that information:

NATIONWIDE VAN LINES BROKERS, INC.

Document Number: P03000123163
FEI Number: NONE - NOTICE THIS! This is like a business social security number. They must be using the one above.
Date Filed: 10/23/2003
State: FL
Status: ACTIVE

Registered Agent - Look here, strange! Same person - Same Address.
MASKALIK, TALI
5450 S. STATE ROAD 7, SUITE 39
HOLLYWOOD FL 33314

Perhaps Rachel needs to have an attorney contact this person since he is the responsible person for the business.

Respond to this report!
What's this?

#14 UPDATE Employee

we had nothing to do with Rachel's move

AUTHOR: 0 - (U.S.A.)

POSTED: Friday, June 18, 2004

To Ernesto from MO

If you did check the Department of State of Florida records you had probably noticed that Nationwide Van Lines Brokers, Inc was incorporated in Decenber 2003, long after the said move for Rachel. We had nothing to do with her move.

Respond to this report!
What's this?

#13 Consumer Comment

Perhaps a mistake? ...or deliberate deception

AUTHOR: Ernesto - (U.S.A.)

POSTED: Thursday, June 17, 2004

According to the Department of State of Florida, there are three corporations that are van lines with the name "Nationwide". Two are actually the same (Nationwide Van Lines, Inc and Nationwide Van Lines Brokers, Inc: same owner, address, and contact info) and one is owned by a different person (Nationwide Van Lines Express.Com Inc). Is it possible that Rachel has misidentified the corporation?

On the other hand, Rachel does provide an address that would point to the two corporations that are the same (Omrit Gmarch is listed as General Manager of Nationwide Van Lines on the BBB site with the same address as Rachel provides. Perhaps the representative is technically right, the company did not perform the move, but brokered someone else to do it. This, unfortunately, appears to be a tactic of this corporation from the research I have done (they only have two drivers and two units i.e. trucks by license according to DOT)

The representative of the company writing on this site appears very defensive. Although she has a right to defend her company, the manner in which she does betrays an unprofessionalism: no one who runs a business would resort to the behavior expressed by O if they are concerned about the reputation of their company (especially since this is one of the first sites that appears on a google search).

As one clever UN ambassador stated, you are in the world court of opinion, and it matters not what Rachel or others say, but how you choose to defend yourself that tells more about your business. That aside, Nationwide Van Lines has a notorious web literature that calls into question their claims as a professional moving company concerned with their clients. I sympathize with Rachel.

Respond to this report!
What's this?

#12 Consumer Comment

sure you'll be willing to post the DOT number

AUTHOR: Kay - (U.S.A.)

POSTED: Thursday, June 17, 2004

If the Nationwide you work for is such a fine, upstanding, reputable company then I'm sure you'll be willing to post the DOT number for the company. Otherwise, you'd look like an a*s.

Respond to this report!
What's this?

#11 Consumer Comment

What I know

AUTHOR: Darren - (U.S.A.)

POSTED: Thursday, June 17, 2004

Orit,

You ask what I know about it? What I know is from your behavior here I would never want to deal with your company because of you.

It really is simple. If the person was wrong you should have stated it clearly and simply.

After looking back... I stand by my previous assessment. Not professional in the least.

You need to remember... when you choose to come on here you give us the impression we will carry away about your company.

If we see that we can expect hostile attacks, then we will look somewhere else.

Respond to this report!
What's this?

#10 UPDATE Employee

shame on who??? ...do not lecture me about proffesionalism

AUTHOR: O - (U.S.A.)

POSTED: Wednesday, June 16, 2004

Darren from Wisconsin

and what do you know about this???

We do not have to prove nothing to you or others , it is between Rachel (wherever she is)and the company I represent.

We haven't heard back from Rachael, but she had no problem to start this mess. Where is she?
Doesn't her silence speak for itself.?

Do you know how many companies has "Nationwide"
as their business name?

Please do not lecture me about proffesionalism,
I am not the one who uses words like "a*s" when I post my responses on this site.

But I will not shut up when people throwing dirt at the company I represent, especially for something we did not do, acusing me of lying when they are actually the liers.

Respond to this report!
What's this?

#9 Consumer Comment

Orit... Why? ..If it wasn't your company it would have been very easy to post a professional response

AUTHOR: Darren - (U.S.A.)

POSTED: Tuesday, June 15, 2004

Hi Orit,
I have to ask... if the company being complained about isn't the one that is listed and you represent the listed company... why are you not handling this professionally?

Say your company didn't do the move which the original poster complained about... go back and look at your previous posts and imagine yourself in the position of the people reading this. Would you want to deal with a company that has a person representing a company the way you have?

If there is damage caused to your company because of these postings I would submut that the damage has been caused by your responses.

If it wasn't your company it would have been very easy to post a professional response explaining that there must be a mix up with the names of the company. But, since the poster had your address and company name, I would assume that it was taken directly off of the paperwork. Thus, your company.

Regardless of "He said, she said" your behavior here on this site is enough to turn anyone off of your company if they happen to do a search for the reputation of your moving company when they contemplate using it. Reading how you handle yourself gives them a very good indication of what to expect when they need to deal with you or the moving company you work for (whichever that one is).

Shame on you!

Respond to this report!
What's this?

#8 Consumer Comment

Orit lied to me, too... believe nothing she says

AUTHOR: Kim - (U.S.A.)

POSTED: Monday, June 14, 2004

Orit, the "manager" of this so-called company lies, lies, lies. And when you don't accept her lies, she puts her "big, scary thug" named "EZ" on the phone to yell at you and compare something as huge as moving all of your possessions across the country to buying a Pepsi. EZ doesn't scare me, Orit, so try being a real professional, a real woman, and face the consequences of your angry, ripped-off customers all by yourself. I wonder how any of you sleep at night.

Good luck to all of you who have ripped off by this company....

Respond to this report!
What's this?

#7 Consumer Comment

your DOT number?

AUTHOR: Kay - (U.S.A.)

POSTED: Monday, February 16, 2004

and your DOT number? if the address at the top of the page matches the address of the company that Rachel used then...we can draw our own conclusions.

and your answer to all the other complaints about your company? like I said, you're blacklisted.

Respond to this report!
What's this?

#6 UPDATE Employee

look at the top of this page for company's info

AUTHOR: Orit - (U.S.A.)

POSTED: Sunday, February 15, 2004

kay from va
if you would have looked at the top of this page you would have seen our company's address and phone #.
and who are you?
Are you Rachel's speaker? did she forget how to talk?
if she has a problem with the company I represent she should contact us.
and one last thing - I am a female - "DUDE"
next time please use more civilized language and avoid the use of the word "a*s"
i am not the "a*s" here....................

Respond to this report!
What's this?

#5 Consumer Comment

Post your DOT number, You're blacklisted, with good reason

AUTHOR: Kay - (U.S.A.)

POSTED: Thursday, February 12, 2004

Orit, dude, don't be such an a*s. There are complaints about your company all over the internet. You're blacklisted, with good reason. If you're not the company that handled Rachel's move, why don't you post your DOT number, address, web address and telephone number here for us to compare with the company Rachel did use.

Respond to this report!
What's this?

#4 Consumer Suggestion

response to Orit, I would have hired a rental truck and driven my belongings myself.

AUTHOR: Sharon - (U.S.A.)

POSTED: Wednesday, February 11, 2004

Orit, if I was psychic, I would have hired a rental truck and driven my belongings myself. Am I now allowed to warn others of scam movers now?

Perhaps you would like to explain to all of us why your company does not do local moves, in your own words.

As for your company having (or not having) moved Rachel's things, I'm sure whoever DID do her move will be found out. I don't understand why you seem so bent on letting everyone know your company didn't handle her move, when there isn't the same zealousness in defending yourself against the many, many other complaints against Nationwide Van Lines, at your company's address and phone number. Maybe you'd like to read all of these, too? Click on these links and read on.

http://www.badbusinessbureau.com/results.asp?q1=ALL&q5=nationwide+van+lines&submit2=Search%21&q4=&q6=&q3=&q2=&q7=&searchtype=0

I am not out to discredit you personally, Orit, I don't know you from Adam. I'm just trying to inform people like me who have been taken advantage of how to keep criminals from getting all of their money and belongings. The current laws will soon be changed, and the loopholes scammers have been hiding behind will be closed, but until then, I'm going the spend a lot of time and energy informing others. If that pisses off some people, I can live with that.

Good luck to Rachel!

Respond to this report!
What's this?

#3 UPDATE Employee

we are not the company who performed this service

AUTHOR: Orit - (U.S.A.)

POSTED: Tuesday, February 10, 2004

to sharon from alexandria virginia

yes, please call the FBI, CIA and even God himself, it does not change the fact that we are not the company who performed this service within Miami.

and sharon how do you know why I say what i say,
are you psychic?

Respond to this report!
What's this?

#2 Consumer Suggestion

new Florida law, they know all about the scammers, and can tell you if your mover's extra charges

AUTHOR: Sharon - (U.S.A.)

POSTED: Monday, February 09, 2004

You know why Orit says they never perform local moves? Because of Florida House Bill 893, which is now law. (read the story here:http://www.local6.com/news/1314339/detail.htm

l). It governs moves only within the state of Florida, such as your local move. Contact the FBI in Miami, they know all about the scammers, and can tell you if your mover's extra charges fall under the new law's provisions. Many of the baddies in Florida now do only interstate moves, to avoid this law. If a move begins or ends in FL, but goes to a different state, the law doesn't apply.

I guess you first need to find out who actually did do your move (there are 3 companies in Florida with "Nationwide" in their names, and all are BAD!!!). Do you still have paperwork to prove that this is the company and address? If this is true, then there's nothing Orit can say otherwise.

Respond to this report!
What's this?

#1 UPDATE Employee

never performed this move

AUTHOR: Orit - (U.S.A.)

POSTED: Friday, February 06, 2004

To Rachel from Miami Florida
we do not perform local moves, we will never perform local moves,we specilize in long distance relocations only. we never had a sales person by the name of "Disco Dave" .
and before you put out so much dirt about our company please check your records.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now