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Report: #325440

Complaint Review: NCO Financial Systems - Hosham Pennsylvania

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  • Updated:
  • Reported By: Valrico Florida
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  • NCO Financial Systems 507 Prudential Road Hosham, Pennsylvania U.S.A.

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My husband and & I have been going through very hard financial times for the last 6 months and even though we try to pay our bills, some of them were getting behind. Our American Express card was one of them. After trying to pay them in installments they sent our account to NCO. Then the harassing calls started. Many times a day, on our house phones and cellphones.

Finally, my husband talked to someone that partially agreed to take $200 a month on the 15th of every month to pay off the debt.

The next day another person called asking when were we going to pay it off. My husband very calmy, explained that he had made payment arrangements with "Tony". This other person got very irrate and told him that there was not "Tony" working there and that he (my husband) was lying.

My husband is not a kid, but a grown-up, mature person that does not like to play games and be disrespected. He told this person that he was not going to get into an argument with him because he had already talked to "Tony".

This person kept yelling at him and calling him names until he hung up.

Now, we have been paying $200 a month for the last 4 months on the 15th as agreed.

Today, he got a call from NCO telling him when he was going to make the payment. This is the 11th of April!!!!! Not even the 15th!!!!

When this new person gave my husband the balance.... it has gone up $400 more than it did when he started making payments!!!!

He asked what was going one and this guy told him that it was interest accumulated.

So, the payments that we have done are not even reflecting on the original balance that we had with American Express, plus they have added new fee.
Can they do that????

I think that we should call American Express and work out a payment plan with them like we had before they sent our account to NCO.

What other recourse do we have? They keep adding "fees" and we won't be able to pay them off ever....

PS We are not trying to get out of paying our bills, we are just asking for a little break.

Lourdes
Valrico, Florida
U.S.A.

This report was posted on Ripoff Report on 04/11/2008 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nco-financial-systems/hosham-pennsylvania-19044/nco-financial-systems-nco-is-harassing-us-hosham-pennsylvania-325440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

You should never agree over the phone to pay these bottom feeders

AUTHOR: Faron - (U.S.A.)

POSTED: Sunday, April 13, 2008

You have already seen the trouble caused by agreeing to a certain amount over the phone because they have ignored and called you stupid. Unfortunately, by making payments you have validated the debt.

You can try again, but I doubt AE will allow the partial payment, because as you stipulated; they didn't do it the first time.

Make a copy of the FDCPA from the FTC website because this is the guidelines you and the bottom feeding NCO must abide by.

You need to stay off the phone with these idiots. Send them a letter and ask for an accounting of the debt, how much you owe, how did they get to that number and proof they are properly accepting payments you are making. Also, in the same letter tell them you are not to be contacted over the phone and the only arrangement will be done though written communication.

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#3 Consumer Suggestion

Education for the respondent who gave very bad advice.

AUTHOR: Steve - (U.S.A.)

POSTED: Sunday, April 13, 2008

First of all, American Express is a genuine credit card company. In fact they are actually a bank, and a full service financial services company.

And yes, they do extend revolving credit. They have for many years.
I have had one of these accounts.
It is the OPTIMA account.

NCO can easily be stopped by a CEASE COMMUNICATIONS request.
That will stop the harassment.

As far as the judgement goes, they cannot just "obtain a judgement".
They must first sue and win, and then go for the judgement.

And, even if they do sue and win, and get a judgement, it does not mean that they will ever get paid. There are many ways around this.

Most states have exepmtions on what can be siezed or garnished, as well as maximum amounts that can be taken.

For example, in FL. If the OP is homesteaded, the house can not be touched or the first $1000 of vehicle value. And then only a max of 25% ofexpendable income can be garnished.

NO attorney takes these cases on contingency. Who told you that?
Cost is always up front.

There is no 7 year 6 month statute on credit reporting.
It is 7 years.

There is no "wink wink" as you put it.
That is simply ridiculous.
Creditors rarely call anyone, they simply look at your report and score.

And, the entry cannot be on the report after 7 years, so your 10 year theory is flawed. If the account was closed over 10 years ago, it cannot be on the credit report, by law.

Learn the facts, and the law, before giving "advice".

To the OP:

At this point, cut off all contact with NCO. Wait for the summons. Deny everything. Make NCO spend lots of time and money on something they will most likely never get paid on.

It most cases, they do not sue.

I have beaten Amex, and NCO.
Several times.
Without a lawyer.


>>>Respondent wrote>>
American Express is the most unforgiving of all credit extenders. This is due to them not really being a 'credit card company' as they extend no revolving terms. You are expected to pay the balance in full each month. Now, they do have different products that allow such payments toward the debt so I am not sure which AE account you have.

What is important here is that if the debt is within the legal statute for FL and you have engaged NCO by either agreeing to pay or in fact pay, you have now given them unlimited license to commit financial holocaust against you - this includes obtaining a judgement if they think you have some future ability to repay. If that happens, this may follow you for up to 20 years.

I am not trying to scare or frighten you but I believe you should understand all potentials in order to develop a strategy.

I think that you and your husband were just trying to do the right thing and this is what these predators count on. They exploit those in dire straights with honorable intentions but are somewhat naive in regards to laws.

So now, your recourse is to first gather copies of payments made to them as well as document any and all future calls, letters, etc. You will need to show what amount and when you paid if they continue to not reflect your payments. I would also demand a copy of any agreement you have with them. If they refuse you might have some grounds for action as you have cancelled checks (I assume). At that point, if they refuse to provide written documentation, I would seek legal representation. Just search the internet - I know there are attorneys based in PA that love to F*CK with NCO as they ususally win - and they do this on contingency I'm told.

I am not sure of the legalities of taping conversations in FL (in Texas, only one party has to know that phone calls are being recorded), but I would absolutely advise the caller that this conversation is being monitored and then see what attitude they take.

Also note that AE will report your account years after they close you out. Even beyond the 7 year 6 month statute dictated by reporting agencies. They do this by listing your acount as 'paid' but when a prospective lender inquires further (and they do because it looks strange to have an AE account closed over 10 years ago that still shows on your report), they will ('wink-wink') advise the inquiring party of your past history - 'off the record'

I wish you and your husband all the best. These are trying times and the last thing that honorable people need are these animals. They are no better than the payday lenders recently shut down in AR and right up there with loan sharks.

>>>

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#2 Consumer Suggestion

Education for the respondent who gave very bad advice.

AUTHOR: Steve - (U.S.A.)

POSTED: Sunday, April 13, 2008

First of all, American Express is a genuine credit card company. In fact they are actually a bank, and a full service financial services company.

And yes, they do extend revolving credit. They have for many years.
I have had one of these accounts.
It is the OPTIMA account.

NCO can easily be stopped by a CEASE COMMUNICATIONS request.
That will stop the harassment.

As far as the judgement goes, they cannot just "obtain a judgement".
They must first sue and win, and then go for the judgement.

And, even if they do sue and win, and get a judgement, it does not mean that they will ever get paid. There are many ways around this.

Most states have exepmtions on what can be siezed or garnished, as well as maximum amounts that can be taken.

For example, in FL. If the OP is homesteaded, the house can not be touched or the first $1000 of vehicle value. And then only a max of 25% ofexpendable income can be garnished.

NO attorney takes these cases on contingency. Who told you that?
Cost is always up front.

There is no 7 year 6 month statute on credit reporting.
It is 7 years.

There is no "wink wink" as you put it.
That is simply ridiculous.
Creditors rarely call anyone, they simply look at your report and score.

And, the entry cannot be on the report after 7 years, so your 10 year theory is flawed. If the account was closed over 10 years ago, it cannot be on the credit report, by law.

Learn the facts, and the law, before giving "advice".

To the OP:

At this point, cut off all contact with NCO. Wait for the summons. Deny everything. Make NCO spend lots of time and money on something they will most likely never get paid on.

It most cases, they do not sue.

I have beaten Amex, and NCO.
Several times.
Without a lawyer.


>>>Respondent wrote>>
American Express is the most unforgiving of all credit extenders. This is due to them not really being a 'credit card company' as they extend no revolving terms. You are expected to pay the balance in full each month. Now, they do have different products that allow such payments toward the debt so I am not sure which AE account you have.

What is important here is that if the debt is within the legal statute for FL and you have engaged NCO by either agreeing to pay or in fact pay, you have now given them unlimited license to commit financial holocaust against you - this includes obtaining a judgement if they think you have some future ability to repay. If that happens, this may follow you for up to 20 years.

I am not trying to scare or frighten you but I believe you should understand all potentials in order to develop a strategy.

I think that you and your husband were just trying to do the right thing and this is what these predators count on. They exploit those in dire straights with honorable intentions but are somewhat naive in regards to laws.

So now, your recourse is to first gather copies of payments made to them as well as document any and all future calls, letters, etc. You will need to show what amount and when you paid if they continue to not reflect your payments. I would also demand a copy of any agreement you have with them. If they refuse you might have some grounds for action as you have cancelled checks (I assume). At that point, if they refuse to provide written documentation, I would seek legal representation. Just search the internet - I know there are attorneys based in PA that love to F*CK with NCO as they ususally win - and they do this on contingency I'm told.

I am not sure of the legalities of taping conversations in FL (in Texas, only one party has to know that phone calls are being recorded), but I would absolutely advise the caller that this conversation is being monitored and then see what attitude they take.

Also note that AE will report your account years after they close you out. Even beyond the 7 year 6 month statute dictated by reporting agencies. They do this by listing your acount as 'paid' but when a prospective lender inquires further (and they do because it looks strange to have an AE account closed over 10 years ago that still shows on your report), they will ('wink-wink') advise the inquiring party of your past history - 'off the record'

I wish you and your husband all the best. These are trying times and the last thing that honorable people need are these animals. They are no better than the payday lenders recently shut down in AR and right up there with loan sharks.

>>>

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#1 Consumer Suggestion

Sorry to hear of your difficulties

AUTHOR: Zombie Debt Slayer - (U.S.A.)

POSTED: Sunday, April 13, 2008

From reading your post, I gather that the debt in question is still legally collectable.
------------------------------
Florida Statutes of Limitation

Contract or written instrument and for mortgage foreclosure: 5 years. F.S. 95.11.

Libel, slander, or unpaid wages: 2 years.

Judgments: 20 years total and to be a lien on any real property, it has to be re-recorded for a second time at 10 years.

The limitations period begins from the date the last element of the cause of action occurred, (95.051). NOTE: The limitation period is tolled (stopped) for any period during which the debtor is absent from the state and each time a voluntary payment is made on a debt arising from a written instrument.

Almost all other actions fall under the 4-year catch-all limitations period, (F.S. 95.11(3)(p)).
--------------------------------
American Express is the most unforgiving of all credit extenders. This is due to them not really being a "credit card company" as they extend no revolving terms. You are expected to pay the balance in full each month. Now, they do have different products that allow such payments toward the debt so I am not sure which AE account you have.

What is important here is that if the debt is within the legal statute for FL and you have engaged NCO by either agreeing to pay or in fact pay, you have now given them unlimited license to commit financial holocaust against you - this includes obtaining a judgement if they think you have some future ability to repay. If that happens, this may follow you for up to 20 years.

I am not trying to scare or frighten you but I believe you should understand all potentials in order to develop a strategy.

I think that you and your husband were just trying to do the right thing and this is what these predators count on. They exploit those in dire straights with honorable intentions but are somewhat naive in regards to laws.

So now, your recourse is to first gather copies of payments made to them as well as document any and all future calls, letters, etc. You will need to show what amount and when you paid if they continue to not reflect your payments. I would also demand a copy of any agreement you have with them. If they refuse you might have some grounds for action as you have cancelled checks (I assume). At that point, if they refuse to provide written documentation, I would seek legal representation. Just search the internet - I know there are attorneys based in PA that love to F*CK with NCO as they ususally win - and they do this on contingency I'm told.

I am not sure of the legalities of taping conversations in FL (in Texas, only one party has to know that phone calls are being recorded), but I would absolutely advise the caller that this conversation is being monitored and then see what attitude they take.

Also note that AE will report your account years after they close you out. Even beyond the 7 year 6 month statute dictated by reporting agencies. They do this by listing your acount as "paid" but when a prospective lender inquires further (and they do because it looks strange to have an AE account closed over 10 years ago that still shows on your report), they will ("wink-wink") advise the inquiring party of your past history - "off the record"

I wish you and your husband all the best. These are trying times and the last thing that honorable people need are these animals. They are no better than the payday lenders recently shut down in AR and right up there with loan sharks.

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