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Report: #795182

Complaint Review: NetDetective - Orange City Florida

  • Submitted:
  • Updated:
  • Reported By: Mary C — Florida USA
  • Author Not Confirmed What's this?
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  • NetDetective 1642 N Volusia Ave Suite 101 Orange City, Florida United States of America

NetDetective netdetectivegift.com Paid 2.95 for nothing! Cancelled as soon as I got the "Welcome" letter Orange City, Florida

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I signed up for this through an online survey on 10-26-11. It offered 15 day free trial for $2.95 and a gift card for trying the service.  On 11-3-11 I received a letter from Tom Martin CCO for NetDetective.  The letter explained their services, which was not what I expected.
 
I tried to login following directions on letter.  Could not get signed in!  I called the customer service # on the letter but got no answer, so I called the phone number showing on credit card statement.  The lady on the phone was quite curt and told me that my account would now be closed, as requested.

I asked for a refund of the 2.95 but it is non-refundable but I could still use the service until the trial expired on 11-9-11.  Your 15 days begin the moment you first contact them.  Just think about how many $3 charges they collect for nothing!  Not to mention how many people don't call immediately and end up paying more. 

I can't say anything about the service they provide because I could not get signed in!  I just want my $2.95 back!!!



This report was posted on Ripoff Report on 11/04/2011 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netdetective/orange-city-florida-32763/netdetective-netdetectivegiftcom-paid-295-for-nothing-cancelled-as-soon-as-i-got-the-w-795182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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