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Report: #320296

Complaint Review: Netscape Internet Service - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Pittsburgh Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Netscape Internet Service netscape Nationwide U.S.A.

Netscape Internet Service Told that this was a 30 day free trial. They were unable to bill to my debit so they billed my phone number the exact same day I cancelled and was told they can't refund & call the phone company for the money back. Pittsburgh pennsylvania

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I needed to sign up for internet service fast so I chose Netscape. I was told this was free for 30 days and they would bill $19.95 to my home phone. I was having difficulty with the service so I cancelled the same day. I found out they billed my debit card for $23.00!

When I called to ask why I was billed and I wanted my money refunded they told me to contact my phone company.

Apparently Netscape has a third party involved who will take your money which leaves the company free from giving you your money back. I don't know who they are but I have been unsuccessful with trying to recieve my money and I also believe that they still are charging my phone bill for internent service i no longer have.

Pittsburgh, Pennsylvania

This report was posted on Ripoff Report on 03/22/2008 11:15 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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