Report: #725633

Complaint Review: NORTH AMERICAN BANCARD - TROY Michigan

  • Submitted:
  • Updated:
  • Reported By: tutul — newport news Virginia United States of America
  • NORTH AMERICAN BANCARD 250 STEPHENSON HWY TROY, Michigan United States of America


*Author of original report: issue is resolved, thanks scott

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2010 I  opened three small business credit card processing account with North American bancard company. All my three small business is temporary basis ( store front). I don't have any permanent store. I rent  a small cart in the mall month to month. There is no guarantee for this kind of location and i work individual. I already have a credit card processing service with different company for one location. North American bancard sales person called me and discussed all my situation before i singed any paper work with him.

I explained him, all my business location is temporary, there is no guarantee for this business, therefore i don't want to sign for long term credit card processing  service. He sent/ emailed me some application and told me to sign electronically. I read one of the application and found there is a three year agreement and  early cancellation fees is 295.00 dollars. I immediately emailed him and told him i don't want to sign for any long term agreement. The sales person called me back( mr. john clancey) and told me i can sign the agreement, there will be no cancellation fee.

I have closed one of my business january 2011 ( started nov2010) I only stayed at this business for several months Couple months ago I called nabancard to close my account, i told them my business has I was shocked, when they told me i have a three year contract on this account and there is 484.00 dollars early cancellation fees. I tried to explain them, my business has closed, the customer service told me, we can't do anything since i have signed the agreement. This was a scam, fraud, the salesperson lied to me, I trusted him and did not read every single line of the agreements. ( may be there was some fine print) later on i called and tried to closed all my three accounts with them, i found two of my merchant accounts have three year agreement.

I have to pay 484.00 dollars if i want to cancel them. They are still debiting my bank account ( which business was closed in january 2010 . It's a shame. I signed the cancellation form and return their terminals. I have requested them to wave the cancellation fees but the customer service told me, only the sales person can fix it . I called the sales person, guess  what, He doesn't work for this company anymore I left a message to the other person and i never got any call back from them. I have learned my heard lesson. Please don't trust sales person's mouth, read before you sign any application.

I believe this company rip me off. I am going to file a report with better business if they charge me cancellation fees. I still have another account active with them, I found this account also have a three year agreement.( I was not acknowledged) The sales person screwed me so good no i can't get out. Be careful with this company. DON'T TAKE THEIR SERVICE.they are blackmailer. I WILL NEVER COME TO THIS COMPANY AGAIN.

This report was posted on Ripoff Report on 05/04/2011 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-bancard/troy-michigan-48083/north-american-bancard-3-year-agreements-is-a-scam-sales-person-lies-troy-michigan-725633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

issue is resolved, thanks scott

AUTHOR: tutul - (United States of America)

POSTED: Thursday, May 05, 2011
I like to thanks mr. scott who called me and assured me that there will no cancellation fee if i close any of my accounts. Great customer service by scott ( research analyst).Looking forward to doing business with NABANCARD.
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