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Report: #1425963

Complaint Review: OFFICE DEPOT - Upland California

  • Submitted:
  • Updated:
  • Reported By: DW — UPLAND California United States
  • OFFICE DEPOT Upland, California United States

OFFICE DEPOT REFUSED TO REFUND PAYMET FOR DEFECTIVE GOODS Upland California

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I ordered a filing cabinet. It arrived with large dent. I requested to return the item and receive a refund. Office Depot stated the item would be picked up on 12/21/17, per return no. 989530528-001. I called Office Depot that morning, and was provided assurance that the driver was on his way. I waited ALL DAY, and the driver never appeared.

 

I returned the item myself to the Office Depot on Campus in Upland. The representative there provided additional assurances: "You don't need to worry about it. We'll take care of everything from here." Office Depot still rebilled my credit card for $210.23 on 01/27/18.

 

TOTAL RIPOFF!!! DO NOT DO BUSINESS WITH OFFICE DEPOT. THEY WILL STEAL MONEY FROM YOUR CREDIT CARD WITHOUT YOUR AUTORIZATION!!!

This report was posted on Ripoff Report on 01/29/2018 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/office-depot/upland-california/office-depot-refused-to-refund-paymet-for-defective-goods-upland-california-1425963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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