Complaint Review: Omnisure Group LLC - Chicago Illinois
- Omnisure Group LLC 205 W Wackeer Drive Chicago, Illinois United States
- Phone:
- Web:
- Category: Auto Warranty, Auto Service Contracts
Omnisure Group LLC After receiving and reviewing my contract in April, 2017, I called the compny and cancelled the contract. My VISA card was chrged $195.99 and $177.88. Still waiting for refund of $177.88. Chicago Illinois
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In April of 217 I applied for extended coverage on my Chevy Equinox. After receiving and revieewing the contract, I found out the coverage was for 100,000 miles from a speedometer reading of zero, which was not acceptable to me as my car had aproximatly 50,000 miles at that time. On 4-20-17 a charge to my V:ISA account of $195.99 was made by NVSA.. On 4-28-17 I called Eric at customer service to cancel contract. (Conformation #1510201795). On 5-19-17 a chaarge of $177.88 was made to my VISA account by OMNISURE. On 5-30-17 I called customer service at OMNISURE, talked to Bryon Ruskwho said ddown payment to be credited back to my account of $177.88 or OAMNISURE charge to be refunded by check with 2 weeks. A refund of $195.00 on 5-31-17 from NVSA was credited back to my VISA account. All of the following calls were made to customer service @ 1-888-301-6667:
6-17-17 - Eric said to look for check for $177.88 from VISA within the next few days. 7-28-17 - Eric said he would check with ccounting as to where my check was. Will get back with me within the next 24 hours. (Never did call back). 8-28-17 - Joe said he would check with Stacy (manager). Check to be mailed on Friday (9-1-17), should receive the following week. 9-15-17 - Was told check would go out on 9-22-17.
10-4-17 - Michelle said check going out tomorrow. (10-5-17)
10-16-17 - Talked to Michelle again. She said check #5039 was mailed on 10-13-17.
10-23-17 - Talked to Michelle again. She said check went out on the 13th of October. Will reseach on the whereabouts of check. 11-21-17 - Talked to Michelle again. Still no check. She will check to see if check has been cashed, if not, stop payment and reissue check. 12-15-17 - Joe said he would give to his manager (Stacy) the information to geet the problem resolved as soon as possible, probably right after the first of the year.
1-19-18 - Joe said check being mailed out this month,should receive by the end of month.
This report was posted on Ripoff Report on 01/22/2018 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/omnisure-group-llc/chicago-illinois-60606/omnisure-group-llc-after-receiving-and-reviewing-my-contract-in-april-2017-i-called-the-1424470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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