OnRebate.com, TigerDirect rebate ripoff Miami Florida

here is the quoted text of several email exchages, up until a few minutes ago. They are all in reverse order, current to first, descending ***

Again, that is unacceptable. the allowable time will run out in about 25 hours. We have already had this discussion, I quote it in full, below your latest email: I am fully prepared to forward this complaint to TigerDirect and to the Fair Trade Commission, immediately, because you have again failed to fulfill the terms of your rebate offer, by deliberate delay.

At the bottom is the true text copy of my active complaint tho the FTC consumer complaints department, and you will notice that this email is cc:-ed to TigerDirect
***

Status@onrebate.com wrote:

>Dear David ,
>
>This email is to notify you of the issuance of your rebate check in the amount of $3.0000 for Rebate Offer UL-1255 ($3 Rebate On A Select Ultra Retractable Cables)
>
>Please allow 7-14 days for receipt of your payment.
>
>We hope that your experience using OnRebate.com was a great one, and we hope to see you back again soon. Should you require any additional assistance, please email support@onrebate.com or contact us by phone at 1-888-222-9300.
>
>Rebate Tracking #: SNMPRJJD7H35WL5Q to: erehwon@cableone.net

OnRebate.com, PO Box 3028, Miami, Florida 33144

*** prior history of this discussion ***
I have just received this email from you. (2005/06/09 -- 10:16 MST) It tells me that my rebate has been "Accepted" and it will take 6 -8 weeks to arrive. (message quoted in full next below.)

Dear David Wilson,
Your rebate status has been updated!

Your rebate for: $3 Rebate On A Select Ultra Retractable Cables has been processed.

Your new status is:ACCEPT

You should receive your check in 6-8 weeks.

If you have any questions regarding this decision, please send an email to status@onrebate.com and refer to tracking number: SNMPRJJD7H35WL5Q

That is unacceptable.

When I bought the item from Tiger Direct, the promotion said it would take 4-6 weeks to get the rebate. I have the electronic email from you with a date of 2005/05/01. That email is here quoted, next below:

David Wilson,

In order to continue your rebate process, you must confirm receipt of this email by clicking on the link below.

If you are having troubles clicking on the link above, you may visit onrebate. com and enter your email address and the tracking number shown below.

YOUR REBATE SUBMISSION INFORMATION
Email Address: erehwon@cableone.net
Rebate Tracking Number: SNMPRJJD7H35WL5Q
Rebate Offer: UL-1255
Rebate Description: $3 Rebate On A Select Ultra Retractable Cables

NOTE: Failure to confirm your rebate submission STOPS the rebate submission process. No further action will be taken until the confirmation is completed.

Thanks for using onRebate.com!

I then clicked on the internal link and got this email in return, again dated 2005/05/01. Again, that email is quoted next below:

Dear David Wilson,
Your rebate has been successfully registered in our system. You will be notified by email as the process status of your rebate changes.

You applied today for: $3 Rebate On A Select Ultra Retractable Cables This is referred to as: UL-1255

Product: UL-1255
Rebate Amount: $3

Your Tracking Number is: SNMPRJJD7H35WL5Q

If you would like to check on your rebate status at any time, feel free to visit the following link:

Thanks again for utilizing OnRebate.com!

You have in effect defrauded me. American consumer law dictates that fulfillment of special rebates and offers may take *no longer than* 4 -6 weeks, after the requirements for that rebate have been fulfilled.

By my records, and your own emails, my requirements were fulfilled at exactly 09:16 Mountain Standard Time on Sunday, 01 May, 2005. The 4 to 6 week clock started that day.

If indeed my check for three dollars does not arrive in my mailbox by, at the latest, Wednesday, 15 June, 2005, I will forward this email, and all of yours and all my supporting paperwork (hard copy invoicing, tracking info, payment info and *your* hardcopy info about the rebate process) to both the Fair Trade Commission in Washington, and to the customer service department at Tiger Direct.

Should you care to contact me about this matter, prior to June 15, 2005, I can be reached at (520) 204-1554 during normal business hours.
***
Text of FTC consumer complaint:
***
Success!
Complaint Accepted. Thank you for your input.

First Name: David
Last Name: ***
Age Range: 60 - 64
Street Address: ***
City: Bisbee
State or Canadian Province: Arizona
Country: UNITED STATES
Zip Code or Postal Code: ***
E-Mail Address: ***
Home Phone: ***
Subject of Your Complaint: Direct Marketing-Telemarketing/Mail Order
Name of Company You Are Complaining About: OnRebate.com
Street Address: PO Box 3028
City: Miami
State or Canadian Province: Florida
Country: UNITED STATES
Zip Code or Postal Code: 33144
Company Web Site: www.OnRebate.com
Phone Number: (800)222-9300Ext.
How Did the Company Initially Contact You?: Internet (Other)
First Name unk
Last Name: unk
Date Company Contacted You: 06/14/2005 (MM/DD/YYYY)
Explain Your Problem: (Please limit your complaint to 2000 characters.): I applied for a rebate in a timely way, got notification of being correctly qualified, and since then, have gotten two emails telling me my payment will be delay far beyond the 4 - 6 weeks allowed by law. One was for an 8 week delay, now reduced to a 2 week further delay.

I have all correspondence with them and original vendor to support my claim

David
Bisbee, Arizona
U.S.A.

Click here to read other Rip Off Reports on Tiger Direct

Click here to read The *EDitorial: The Marketing Rebate Rip Off ...Manufactures invent reasons why not to pay the consumer