Report: #142220

Complaint Review: Onyx Acceptance - Foothill Ranch California

  • Submitted:
  • Updated:
  • Reported By: Ferndale Michigan
  • Author Confirmed What's this?
  • Why?
  • Onyx Acceptance 27051 Towne Centre Dr. Foothill Ranch, California U.S.A.

Onyx Acceptance Illegal repossession of car ripoff Foothill Ranch California

*Author of original report: ONYZ HIDING

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I became disabled and unable to work in May of 2004. With no income, I was unable to make payments on the car I purchased through Onyx Acceptance. Fortunately, I purchased disability insurance from American National Insurance. I immediately filed a claim. I was sent a number of forms which I forwarded to my doctor. The claims were sent to Onyx, although they denied receiving them. I received another set of forms and sent them to American National. Months dragged by with no response, until Onyx collectors began hassling me.

I spoke to both Onyx and American National and made it clear they were aware of the disability claim. Onyx promised to lay off until the claim was decided. But in January, after yet another round of forms for doctors, Onyx repossessed the car. A few weeks later, the claim was approved and American National sent Onyx a check for over $4,200. But Onyx never acknowledged receiving the funds. In fact, they were claiming more money (including repossession fees, late fees and other fees) was due. American National has since sent another payment to Onyx. My account is fully up to date but I have no vehicle. Onyx, by the way, sold my car at a ridiculous price at auction. It's my view that Onyx improperly repossessed the car. Further, their collection agents were more than obnoxious, calling at all hours and making many threats. One of their agents said I should expect to be arrested by police in my town because Onyx had made a complaint against me. I checked with the police department and this what completely untrue.

Am I right or am I wrong. A seedy finance company can take your money AND your car with no repurcussions? I have asked the insurance company to send future checks to me, but I don't know if they will. As a result of all this, I am both broke and without transportation to the many medical appointments I have.

Do not to business with Onyx Acceptance. Nothing they say can be believed. And if you talk to a collector named Angel, call the police. He needs to be arrested. Onyx, incidentally, never returns phone calls or answers letters.

Ferndale, Michigan

This report was posted on Ripoff Report on 05/10/2005 02:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onyx-acceptance/foothill-ranch-california-92610/onyx-acceptance-illegal-repossession-of-car-ripoff-foothill-ranch-california-142220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#1 Author of original report


AUTHOR: Wayne - (U.S.A.)

POSTED: Monday, May 23, 2005

Since I filed my rip-off report, I sent a link to Onyx Acceptance headquarters. I also mailed them a letter, contacted them by e-mail and telephoned them. But guess what? No one was willing to speak to me or answer my questions. Hmmmmm...can you spell g-u-t-l-e-s-s?

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now