Complaint Review: Optics Planet - Internet
- Optics Planet Internet United States of America
- Phone: 800 504 5897
- Web: OpticsPlanet.com
- Category: Sporting Goods
Optics Planet Shipped and billed unauthorized order, refused to pay return shipping Internet
I placed an order for several items from Optics Planet. The next day they sent an email indicating that the item was on indefinite back order. I sent a return email canceling the order, and obtained it from another supplier.
A month later they billed my credit card for the order and shipped it via UPS. After four phone calls they eventually agreed to take the shipment back, but refused to pay for the full amount of return freight.
Fraudulent billing, terrible customer service. Upon searching the internet I find scores of similar complaints. It seems as if company policy is to annoy as many customers as possible.
This report was posted on Ripoff Report on 09/29/2010 07:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/optics-planet/internet/optics-planet-shipped-and-billed-unauthorized-order-refused-to-pay-return-shipping-inter-645596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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