Papa John's Promise Time for Pizza's for Carry Out Way Off. Overland Park, Kansas

To read comments from people who have never worked in a kitchen.  They always complain about how long it takes etc.

Let me give you a scenario You call up, there are just a couple of orders, you place your order and they tell you 20-30 min.
Right after you call, 20 more orders come in, the cook walks out, the oven dies, the rapture happens and half the crew gets called up

There are things that happen.  Now granted whoever the shift manager was could have handled it another way, it isnt going to speed anything up by arguing with her.   Why did you need to see it first? she said they havnt had a chance to make it yet, why would it be any different?

and mail it to the corporate address in Kentucky.

Here's that address:

Papa John's International, Inc.
P.O. Box 99900
Louisville, KY  40269-9990
Attn.: Papa John

Good luck to you!

P.S. If you ever need to mail anything to NBC's corporate headquarters or to CBS in New York, simply stay at this site and type in 271771 and the addresses appear in 'Consumer Comment #1' at Ripoff Report #271771.

We had called the store at 913-814-0101 for the pizza's for carry out.  A female representative mentions 20 to 25 minutes.  I go over to pick up the pizzas about 30 minutes after i called.  A female cashier asks for my telephone # and asks for the money for the pizza's.  I mention to her I would like to see the pizza's.  She replies they are not even made up and requests me pay for them while i wait.  I mention to her no i would like to see the pizzas and then i will pay for them.  So I am waiting for a while and then the time gets too long so i leave.  It's amazing that they did this.  I call the store later to try to speak with a manager and a female who is not clear with her name mentions she remembers the pizzas and doesn't seem all that concerned about the situation.  So i ask her what is her title and she responds back she is the shift manager.  I ask her how can this occur and she replies back it got busy and is defending this situation.  I mention to her why did you promise 20 to 25 minutes when it was about a hour for the pizzas.  This was so unfair to do this to me so i mentioned to her may i have the name of the store manager.  So this shift manager mentions to me she does not want to give me her store managers name.  This is incredible not even giving me the store managers name.  They did not want to take responsibility over this situation. This could of very easily been avoided by this shift manager giving a accurate time like 1 hour.  This should not occur.  Today is 5/21/11 and the store still hasn't responded back even after several attempts to contact the store and i even emailed their corporate office.