Payless Car Rental Avis Budget Won't pay for rear end accident caused by a Payless driver Burligame California

I was rear ended in Los Angeles on June 22nd of 2013 by a Anton Iwasaki who had rented his car from Payless Car Rental in San Francisco.

That day I called the rental office and was told there would be a delay until the car was returned. The driver ended up totaling the car in a subsequent wreck and this delayed the response by a couple of weeks.

In July I was given to the local Payless representative Mae Masarweh. She assigned me to a insurance adjuster (Rudy Alcalaof Knoght Insurance) with the claim number of 2013-RLP-24700. Upon talking with Rudy Alcala told me that Mae had given me the wrong claim number. So now I try to reconnect with Mae from Payless but she's not returning my calls. I end up talking with her supervisor Ron Barlow (Payless San Francisco)who tells me he will help me.He does not. On August 12th I called and filed a complaint with Payless Corporate (who does not own the SF location).They assigned me a damage dispute claim #920378 and told me the Station Manager (Robert St.Laurent)
would handle it. Robert sent me a email that day saying Ron Barlow would handle it. Which he didn’t.

On August 23rd I was contacted by Coppere Williams with Alternative Claims Management. They are now handling the claim (claim#KACM CL#PLS-119542). I sent her the pictures and estimate for the car.

On September 4th I receive a email from Coppere Williams saying this has been forwarded to a attorneys office to be handled by Bill Daly, Claims Supervisor Linda A. King & Associates 619-233-8034.

Bill Daly assigns another case number of (NOC12-696). I resent all information and Bill completed his investigation and said he requested a check from Payless on September 16th. This is from a email sent September 24th.

I sent follow-up email to Bill several times in October and November. Bill says Payless won't respond to him now about getting me paid.

The Payless accident number is Accident (File PWR13-102) SFO-159457. Payless has shuffled me to multiple Payless people, insurance companies and now Bill Daly, Claims Supervisor Linda A. King & Associates 619-233-8034. He has received all information from me and the driver that assumed responsibility for the wreck. Bill says Payless won't respond to him now about getting me paid. I've written over 20 emails and talked to at least 10 different people about this issue and they wont take care of it.